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Urgent! Level 2 Network Operations Engineer Job Opening In St. Louis Missouri – Now Hiring IS3 Solutions

Level 2 Network Operations Engineer



Job description

We are seeking a Level 2 Network Operations Engineer to support the operational stability of our enterprise infrastructure.

The ideal candidate will have a working understanding of both Linux systems and Cisco network switches, and will play a critical role in ensuring connectivity and coordinating with internal teams and vendors to resolve issues effectively.

Key Responsibilities:



" Log into Cisco switches (CLI) and Red Hat Linux servers to perform connectivity checks and basic diagnostics.



" Run standard Linux shell commands to validate system health and network paths.



" Perform basic network troubleshooting (e.g., interface status, port activity, device reachability).



" Coordinate and communicate across internal infrastructure teams (such as the Global Data Center and Core Network Engineering) and with external vendors.



" Document all actions, troubleshooting steps, and resolutions within ticketing systems.



" Escalate more complex issues to Level 3 engineers while maintaining ownership of follow-up communication.



" Maintain a high degree of clarity and professionalism in written and verbal communication, especially when working with challenging stakeholders.




Required Qualifications:



" 2 5 years of experience in a network operations or infrastructure support role.



" Basic hands-on experience with:



-Cisco switch CLI (logging in, checking interfaces, gathering info).



-Linux systems, preferably Red Hat, including use of basic shell commands.



" Strong attention to detail accuracy in logging and follow-through is essential.



" Excellent cross-functional communication skills must be comfortable and effective when interacting with various teams and third-party vendors.



" Familiarity with ticketing systems such as ServiceNow, Jira, or Remedy.




Preferred Qualifications:



" Experience supporting infrastructure in a large enterprise or financial services environment.



" Exposure to data center environments or hybrid infrastructure models.



" Understanding of networking basics (IP, subnets, VLANs, DNS, etc.) and monitoring tools.



Required Skill Profession

Other General



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