Level 4 Networking Technician

Job description

At CompucomStaffing, you’re more than just a number.

Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.



Our client is currently seeking a Level 4 Networking Technician to join their team onsite in Santa Clara, CA.

This Technician will be responsible for providing first level Smart Hands support to second level and third level support teams.



Duties and Responsibilities:

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  Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of Incident and or Requests
  


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  Providing incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware components
  


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  Providing service request support and working with remote network support teams to install hardware or patch cables to enable new services for customers
  


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  Participating in hardware rack and stack installation of both network and server equipment, cable management, and installation of required fiber and copper patch leads, providing console access to remote team for configuration if required and testing connectivity after installation and configuration
  


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  Performing installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and 7, and Fiber Optic cabling
  


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  Assisting with material control to ensure all required materials are available to complete the daily work
  


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  Ensuring quality and safety guidelines are followed
  


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  Ensuring ticketed requests are assigned, communicated, and addressed within client SLA
  


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  Performing quality evaluation, diagnosing, troubleshooting of cabling systems, and performing replacement / repairs as necessary
  


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  Assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA
  


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  Receiving hardware shipments for data center equipment landings
  


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  Validating purchase order accuracy of hardware received
  


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  Unboxing and recycling of materials
  


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  Moving equipment from dock to staging areas and or to DC racks
  


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  Installation or retrofitting of server racks - rail and shelving installation
  


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  Power and network cable installation and cable management
  


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  Scanning and labeling of installed devices (network or server)
  


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  Designating parts identified for spare part stock inventory
  


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  Proper e-waste handling and disposal
  


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  Equipment shipping and receiving as needed
  


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  Providing escort service for vendors / techs
  


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  Performing work request tasks from ServiceNow ticket system
  


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  Working in datacenters, networking rooms
  

 

Skills and Qualifications:

• 
  Associate or bachelor's degree or foreign equivalent required from an accredited institution.
  
  Will also consider three years of progressive experience in the specialty in lieu of every year of education
  


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  Minimum 4+ years of combined experience in a site support technician and / or infrastructure technician role (or similar experience)
  


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  Minimum 4+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices required
  


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  Minimum 4+ years of combined experience working in data centers, labs, or server room environments required
  


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  Previous leadership experience required
  


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  Network cabling certifications required
  
  
  
  
  • 
    Belden Certified Cable Installer
    
  
  
  • 
    SYSTIMAX Installation and Maintenance
    
  
  
  • 
    Corning Certified Fiber Installer certifications
    
  
  
  • 
    Panduit
    
  
  
  
  


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  Proven ability to install cable pathways, conveyances (i.e., ladder, trays, support systems)
  


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  Knowledge of terminology pertaining to installation and service of cabling infrastructure for telecom, data, security, and wireless systems
  


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  Mechanical aptitude with the ability to read cable matrix blueprints, mechanical, and or electrical requirement documents
  


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  Able to complete physical cables installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear and related communications infrastructure hardware and materials
  


• 
  Structured Network Cabling experience
  
  
  
  
  • 
    Copper: Cat5, Cat5e, Cat6, Connector Types RJ45
    
  
  
  • 
    Fiber: Multimode, Single Mode, Connector Types – ST, SC, LC
    
  
  
  
  

• 
  WIFI hardware experience
  
  
  
  
  • 
    Wireless LAN Controllers
    
  
  
  • 
    Wireless Access Points
    
  
  
  
  


• 
  Networking experience
  
  
  
  
  • 
    IP Addressing, Layer 2 VLAN etc
    
  
  
  
  

• 
  Experienced in Ethernet Switching hardware
  
  
  
  
  • 
    Chassis, Supervisor, Line Cards, Power Supplies etc
    
  
  
  • 
    Transceiver Types – SX, LX, SR, LR etc
    
  
  
  
  


• 
  Cable Troubleshooting Knowledge / Experience
  
  
  
  
  • 
    Fluke Testers: Copper - Wire Map, Link Test etc, Fiber – OTDR Testing
    
  
  
  • 
    Fluke Aircheck: Wireless Testing
    
  
  
  
  

• 
  Strong communication skills when using phone, email, or face to face
  


• 
  Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles)
  


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  Must be able to perform work while on a ladder (use of ladders is required for top of rack installations)
  


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  Must be able to work independently as well as in teams of 3-4 and be flexible
  


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  Must be able to lift 35 lbs.
  
  solo
  


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  Must be willing to travel between buildings using personal car / foot
  


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  May be required to walk / sit / stand / crawl / kneel for extended periods
  


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  Must have excellent customer service skills and written / verbal communication skills
  


• 
  Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10
  

 

 

Wage Range:

The rate for this position is between $27.00 - $31.00 per hour.

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.



 

Benefits:

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.



The compensation and benefits information is accurate as of the date of this posting.

The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.



Click here to access the California Privacy Notice.





We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws.

This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.





W2 only, no Corp to Corp.

We are unable to sponsor H-1B visas at this time.



CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.

We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.

 For more information, visit (url removed).



 

Required Skill Profession

Other General