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Urgent! Live Chat Agent Job Opening In Santa Rosa Beach – Now Hiring OMNICOMMANDER
Live Chat Support Agent - MUST have Customer Support Experience Santa Rosa Beach, FL (In-Office position, NOT Remote- Only local candidates will be considered) OMNICOMMANDER, Inc.
is one of the fastest-growing startups in the financial technology space.
We have been named an Inc.
5000 company for the third consecutive year.
We pride ourselves on our upbeat, high-tech, and supportive culture.
We are a global company with offices in the United States and Latin America.
OMNICOMMANDER is the industry leader for digital branches, marketing, and cybersecurity along with providing a comprehensive suite of digital solutions for financial institutions (FIs).
For the first time in history, financial institutions can partner with a single company to create, host, and manage their Digital Branch within one complete ecosystem.
This is an on-site, in-office, be-around-other-humans position in our Brentwood, TN office.
Keep reading if you
+ Have a sense of humor - we do a lot of laughing here
+ Want to be a part of a constantly growing company with a bright future
+ Want to learn how to use AI (Artificial Intelligence) chatbots
The successful candidate will
+ Possess a strong work ethic and consistently deliver high-quality work, even under pressure
+ Pay close attention to detail to ensure accuracy and consistency
+ Have a process improvement mindset with a humble and a get it done attitude
+ Have strong written and verbal communications skills in the English language
+ Be a self-starter and able to work independently in a fast-paced environment
Job Responsibilities
+ Answer incoming customer live chats regarding website navigation issues, service questions, and general client concerns
+ Evaluate customer interactions and issues to Live Chat Manager when appropriate
+ Create relationships with new customers to better understand and achieve their needs
+ Respond with empathy to customer questions, inquiries, requests, and problems accurately, concisely, and appropriately
+ Promote interest in client products and services
+ Consistently achieve established standards of the position
+ May assist with overflow work and other duties as needed
What you need for this role
+ High School Diploma or equivalent with at least 2 years in either a call center or customer service environment
+ Experience in the financial services a plus
+ Typing and multitasking skills
Job Requirements
+ Maintain regular and predictable attendance
+ Self-starter who can work cooperatively with others
+ Strong work ethic with ability to work independently as well as collaboratively within a team
+ Positive attitude and professional demeanor
+ Articulate and well accustomed to a client-facing role
+ Ability to compose professional emails
Benefits: (Waiting period may apply)
+ 12 Company Paid Holidays
+ 10 PTO Days (Paid Time Off)
+ 1 PTO Day for your birthday
+ Medical Insurance
+ Dental & Vision Insurance
Job Type: Full-time Criminal background check is required Must be authorized to work in the United States Equal Opportunity Employer #ControlEverything #SURFA
✨ Smart • Intelligent • Private • Secure
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Unlock Your Live Chat Potential: Insight & Career Growth Guide
Real-time Live Chat Jobs Trends in Santa Rosa Beach, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Live Chat in Santa Rosa Beach, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1694 jobs in United States and 20 jobs in Santa Rosa Beach. This comprehensive analysis highlights market share and opportunities for professionals in Live Chat roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! OMNICOMMANDER is currently hiring and seeking a Live Chat Agent to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Live Chat Agent Jobs Santa Rosa Beach.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at OMNICOMMANDER adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Live Chat Agent Jobs United States varies, but the pay scale is rated "Standard" in Santa Rosa Beach. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Live Chat Agent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Live Chat Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Live Chat Agent interview at OMNICOMMANDER, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the OMNICOMMANDER's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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