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Logistics Call Center Representative Job Opening In Tempe – Now Hiring Aston Carter


Job description

ONE OF THE LARGEST ECOMMERCE COMPANIES (HQ IN SEATTLE) IS HIRING MULTIPLE LOGISTICS CUSTOMER SERVICE REPRESENATIVES IN TEMPE, AZ.

DETAILS BELOW, USE LINK TO APPLY!
Responsibilities

+ Support and communicate with approximately 200 drivers daily using audio/video communication.

+ Ensure accurate verification and identification of trucks and processes.

+ Coordinate and provide timely updates to all parties involved in logistics operations.

+ Assist in managing gate operations to allow onsite associates to focus on daily operations.

+ Maintain excellent and clear communication at all times.

Essential Skills

+ Microsoft Office proficiency.

+ Strong customer service orientation.

+ Excellent phone etiquette.

+ Ability to work in a fast-paced environment with a high sense of urgency.

+ Tech-savvy with logistics and intermodal experience.

Additional Skills & Qualifications

+ 1+ year of high volume call center customer support experience.

+ Strong retail customer service experience from companies such as Starbucks or the restaurant industry.

+ Proficiency in Microsoft Excel and keyboard shortcuts.

+ Ability to multi-task and work on multiple projects simultaneously.

+ Strong problem-solving skills and the ability to follow standard operating procedures.

+ Detail-oriented and quick learner.

Work Environment: THIS POSITION IS FULLY ONSITE IN TEMPE, AZ! Training is conducted Monday-Friday from 8:00AM-4:30PM for the first three weeks, with the first day of training 9:00AM-5:30PM.

Post-training schedules will be Friday-Tuesday from 9:00AM-5:30PM MST.

Mandatory overtime is expected during peak seasons from October-January, which includes a sixth workday and 10-hour workdays.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tempe,AZ.
Application Deadline
This position is anticipated to close on Oct 28, 2025.



About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe.

Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.

We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500.

We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Required Skill Profession

Other General


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Unlock Your Logistics Call Potential: Insight & Career Growth Guide


Real-time Logistics Call Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Logistics Call in Tempe, United States, highlighting market share and opportunities for professionals in Logistics Call roles.

12623 Jobs in United States
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46 Jobs in Tempe
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Are You Looking for Logistics Call Center Representative Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Aston Carter adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Logistics Call Center Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Tempe. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Logistics Call Center Representative?

Key qualifications for Logistics Call Center Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Logistics Call Center Representative Job Success

Aston Carter interview tips for Logistics Call Center Representative

Here are some tips to help you prepare for and ace your Logistics Call Center Representative job interview:

Before the Interview:

Research: Learn about the Aston Carter's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Logistics Call Center Representative interview at Aston Carter, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Aston Carter's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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