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M365 Support Engineer Job Opening In Boston – Now Hiring Tek Spikes


Job description

***Only qualified M365 Support Engineer candidates located near Boston, MA will be considered, as the position requires onsite presence***

**W2

Preferred Education:

• Bachelor’s degree in computer science, Information Systems, or related field

Preferred Certifications:

• Microsoft certifications: M365 Security Administrator, SharePoint Associate, or Power Platform Fundamentals.

Required Skills, Experience, Knowledge and Expertise:

SharePoint & Migration:

• 6+ years of experience with SharePoint On-Premises (2019) and SharePoint Online

• Proven track record of large-scale migrations using tools like ShareGate or Microsoft Migration Tool

• Strong knowledge of site collections, permissions, metadata, taxonomy, retention policies, and governance

• Ability to resolve common migration challenges (permissions conflicts, metadata mapping, and broken workflows)

Security & Compliance:

• Expertise in configuring SharePoint Online and Power Platform security

• Tenant/site-level permissions and role management

• Azure AD integration for identity and access

• Security and compliance features (DLP, sensitivity labels, retention)

• Ability to enforce governance and best practices while balancing usability

Power Platform Support:

• Hands-on experience supporting Power Apps, Power Automate, and Dataverse solutions

• Strong troubleshooting skills for app performance, broken flows, and connector permissions

• Knowledge of security roles, environment strategies, and ALM (Application Lifecycle Management)

Automation & Tools:

• Proficiency in PowerShell scripting and PnP provisioning for automation

• Familiarity with Azure DevOps, Git, or TFS for work tracking and deployments

Documentation & Process Skills:

• Skilled at producing Runbooks, SOPs, technical design documents, and knowledge base articles

• Ability to clearly communicate technical guidance to IT staff, vendors, and business partners

Soft Skills:

• Strong problem-solving abilities, especially in migration and security

• Excellent communication and collaboration skills with technical and business teams

• Ability to manage multiple projects and support tickets simultaneously

• Proactive, adaptable, and team-oriented

Preferred Skills, Experience, Knowledge and Expertise:

• Experience integrating M365 with third-party tools (Adobe Sign, Salesforce, ServiceNow, ArcGIS)

Client is seeking an experienced M365 Support Engineer to join the Applications Operations Group.

The candidate will play a key role in leading SharePoint migrations from network drives, Dropbox, and SharePoint 2019 to SharePoint Online and Microsoft Teams, while also providing support for Power Platform apps and maintaining enterprise-level documentation for business-critical applications.

Responsibilities:

• Provide support and troubleshooting for SharePoint Online and Power Platform apps (Power Apps, Power Automate, and Dataverse)

• Lead migrations from Dropbox, network drives, and SharePoint 2019 to SharePoint Online and Microsoft Teams

• Develop and maintain migration runbooks, technical documentation, and user guides

• Collaborate with IT teams, vendors, and stakeholders to deliver scalable M365 and Power Platform solutions

• Resolve migration, integration, and performance issues in a timely manner

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your M365 Support Potential: Insight & Career Growth Guide


Real-time M365 Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for M365 Support in Boston, United States, highlighting market share and opportunities for professionals in M365 Support roles.

38984 Jobs in United States
38984
231 Jobs in Boston
231
Download M365 Support Jobs Trends in Boston and United States

Are You Looking for M365 Support Engineer Job?

Great news! is currently hiring and seeking a M365 Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tek Spikes adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for M365 Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Boston. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for M365 Support Engineer?

Key qualifications for M365 Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for M365 Support Engineer Job Success

Tek Spikes interview tips for M365 Support Engineer

Here are some tips to help you prepare for and ace your M365 Support Engineer job interview:

Before the Interview:

Research: Learn about the Tek Spikes's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your M365 Support Engineer interview at Tek Spikes, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tek Spikes's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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