Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: M365 Support Engineer I.
United States Jobs Expertini

Urgent! M365 Support Engineer I Job Opening In – Now Hiring IT1

M365 Support Engineer I



Job description

Are you passionate about Microsoft 365 and eager to grow in a dynamic, fast-paced environment?

iT1, a nationally recognized technology solution provider headquartered in Tempe, AZ, is looking for a talented M365 Support Engineer I to join our award-winning Consulting team.

At iT1, we don’t just deliver cutting-edge IT solutions—we foster a culture of innovation, collaboration, and continuous learning.

With over a decade of recognition as one of Arizona’s Best Places to Work, we’re proud to offer a workplace where your skills are valued, your growth is supported, and your contributions make a real impact.

This is your chance to work alongside some of the most skilled engineers in the country, gain exposure to top-tier technologies, and be part of a team that’s shaping the future of IT consulting and managed services.



Requirements


+ Research, resolve, and respond to internal and client issues within scope of the NOC team’s responsibilities in a timely manner, to provide best in class support for iT1’s Managed Service Clients.



+ Deploys the release of new technologies as well as designs, installs, configures, maintains, and performs testing of server operating systems, networks, and related utilities and hardware.



+ Troubleshoots problems as reported by users, supporting Web access and electronic messaging services, and maintaining a secure systems environment.



+ Provides infrastructure solutions based on application needs and anticipated growth, install new servers and maintain the infrastructure.



+ Maintains, monitors, and supports the infrastructure environment and/or facilities.



+ Coordinates and works on multiple cross-functional base work initiatives and projects.



+ Diagnoses and resolves complex hardware, software, and connectivity problems.



+ Supports multiple systems or applications of medium to high complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility.



+ Monitor’s ticketing queue and responds to service requests or incidents.



+ Installs, configures, and maintains approved hardware and software components.



+ Adjusts bandwidth on a daily or weekly basis.



+ Provides support for connectivity or related network/communication issues for the user community.



+ Act as an escalation point for level I and II engineers for Client issues

+ Engage in professional service projects as needed

+ Travel as needed to conduct on-site installations or site surveys related to infrastructure



JOB QUALIFICATION REQUIREMENTS:   

+ Bachelor’s Degree or 2-3 years in a similar role


+ Proven experience support M365 services in a technical support or administration role


+ Solid understanding of M365 apps and services including Exchange Online, Teams, SharePoint Online, OneDrive, Intune and Azure AD


+ Experience with PowerShell scripting for M365 Administration is a plus


+ Familiarity with identity and access management, especially with hybrid environments (Azure AD Connect, Active Directory)


+ Microsoft Certifications such as MS-900, MD-102 and MS-700 are a plus


+ Basic knowledge and understanding of computer networking technologies including routing/switching and TCP/IP for troubleshooting purposes.




+ Strong written/verbal communication skills, critical thinking, problem solving and troubleshooting skills  


+ Must possess excellent time management skills  


+ Ability to work in flexible environment based on customer scheduling requirements  


+ Thrives in a fast paced and changing environment with proven multitasking skills and focus on details and accuracy  
PREFERRED SKILLS:   

+ Experience in Microsoft technologies


+ Experience in Cloud technologies


+ Experience with installing, configuring, and automating Cloud Services (IaaS, PaaS, and SaaS)
PHYSICAL DEMANDS:

+ Sit at a computer for 8 hours per day


+ Keyboarding for 8 hours per day


+ Speaking (communicating information to clients/coworkers)


+ Hearing Requirements (In person speech, telephone, other sounds)


+ Near Vision (working with small objects or reading small print)
Benefits


+ Medical, dental, and vision benefits with highly subsidized premiums

+ Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off

+ 401(k) Plan with employer match

+ Onsite Fitness Center

+ Onsite Monthly Massages



Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your M365 Support Potential: Insight & Career Growth Guide


  • Real-time M365 Support Jobs Trends in , United States (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for M365 Support in , United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 37736 jobs in United States and 0 jobs in . This comprehensive analysis highlights market share and opportunities for professionals in M365 Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for M365 Support Engineer I Job?

    Great news! is currently hiring and seeking a M365 Support Engineer I to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at IT1 adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
  • What Is the Average Salary Range for M365 Support Engineer I Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in . Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for M365 Support Engineer I?

    Key qualifications for M365 Support Engineer I typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for M365 Support Engineer I?

    To improve your chances of getting hired for M365 Support Engineer I, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for M365 Support Engineer I Job Success
    IT1 interview tips for M365 Support Engineer I

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the IT1's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your M365 Support Engineer I interview at IT1, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the IT1's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for M365 Support Engineer I Positions

    Setting up job alerts for M365 Support Engineer I is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!