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Mac OS Desktop Engineer Job Opening In Downers Grove Illinois – Now Hiring InterSources Inc.

Mac OS Desktop Engineer

    United States Jobs Expertini Expertini › United States › Jobs › Downers Grove, Illinois › Architecture And Engineering › Mac Os Desktop Engineer

Job description

RT | Mac OS Desktop Engineer | Accepting Candidates | P1 | Infrastructure, Enterprise Software, Engineering, Cloud | _Job #(phone number removed) | Open



Location: Downers Grove.

IL

INTAKE CALL NOTES:



· PROJECT: They are responsible for tasked with building out the same amount of support we supply for Windows devices for Mac devices.

They have already started on this process this year but could use extra help.



· They are hoping to offer Mac devices over windows by October 1st and need help meeting that deadline.

Only support 40 users now, but going to increase that number significantly in October as people elect to switch to Mac.



· Currently have 10,000 users on Windows that could switch over to Mac any time and expect a fair amount of folks to do so.



· EXPERIENCE: Looking for someone with excellent enterprise-level Mac administration experience, knows the ins and outs of the operating system, understands terminal commands, can write Bash/PowerShell scripts, experienced setting up mobile device management (MDM) for Mac books for a large company.

MUST HAVE experience with MDM through Intune and be able to deploy Macbooks.



· STRONG experience with Microsoft Intune for Mac OS devices, including configuration profiles, compliance profiles, packaging and documenting information as we get it, so that as we build out support for all users, we can support them.



· Scripting w Bash and Powershell is also important.

Support services and customer service skills are also important.

They will be the 3rd level of support after levels 1 and 2.



· CERTIFICATIONS: Any Microsoft/Intune/Desktop Admin certs are a plus.



· ONE ROUND INTERVIEW: Meet with Andrew and Daniel, they will discuss skills and experience, validate their Mac OS , MDM, and Intune experience, and move forward, need to move quickly and hopefully have someone in seat ASAP.



Location: ONSITE 5 days/week - Downers Grove, IL



Duration: Contract – 6 months with potential to extend



Overview:




  • Seeking a contract macOS Desktop Engineer to support the buildout and expansion of our enterprise macOS environment.

  • This role is critical in helping us offer macOS as a supported platform alongside Windows by October 1st.

  • The ideal candidate will have strong experience with macOS administration, Microsoft Intune, and scripting for automation and compliance.



Responsibilities:




  • Provide Tier 2/3 support for macOS devices, escalating when necessary.

  • Administer macOS devices using Microsoft Intune, including:

    • Configuration profiles

    • Compliance policies

    • Application deployment

    • Custom scripting (Bash, PowerShell)



  • Develop and implement macOS onboarding workflows using Apple Business Manager and Automated Device Enrollment (ADE).

  • Collaborate closely with the Workstation Management and Helpdesk teams to ensure seamless deployment and support.

  • Create and maintain technical documentation for macOS support, deployment, and configuration.

  • Assist with end-user support when escalated from the Helpdesk.

    Assist with training Helpdesk and field technicians in Support Services team.



Qualifications:




  • 3+ years of experience supporting macOS in an enterprise environment.

  • Hands-on experience managing macOS devices with Microsoft Intune.

  • Proficiency in Bash and PowerShell scripting for macOS automation.

  • Familiarity with Apple Business Manager and MDM enrollment workflows.

  • Strong understanding of macOS system architecture, security, and user management.

  • Excellent troubleshooting skills.

  • EXCELLENT customer service and communication skills to support teams.



Nice to Haves:




  • Experience with Azure AD and conditional access policies.

  • Familiarity with enterprise software deployment and patching strategies.

  • Ability to create user-facing and internal documentation.

  • Recommended Certifications:

    • Apple Certified Support Professional (ACSP)

    • Microsoft Certified: Intune Specialist or Modern Desktop Administrator Associate





Interview Process:




  • 30-45 minute technical interview with Manager and Director




About Us:

InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries.

Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology.

We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success.

We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc.

We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status.

We also are a Google Cloud partner company.

We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc.

Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience.

This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.

Required Skill Profession

Architecture And Engineering


  • Job Details

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at InterSources Inc. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

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2. Loyalty

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6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Downers Grove Illinois. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for Mac OS Desktop Engineer Job Success

InterSources Inc. interview tips for Mac OS Desktop Engineer

Here are some tips to help you prepare for and ace your Mac OS Desktop Engineer job interview:

Before the Interview:

Research: Learn about the InterSources Inc.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Mac OS Desktop Engineer interview at InterSources Inc., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the InterSources Inc.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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