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Urgent! Mainframe Tier Support Job Opening In Reston Virginia – Now Hiring CYNET SYSTEMS

Mainframe Tier Support



Job description

Job Description:

Essential Functions:




  • Perform technical detail design, coding, and testing of applications.


  • Serve as subject matter expert for customer and internal discussions related to maintaining and enhancing existing software systems.


  • Develop and analyze interface design documentation.


  • Deliver large systems for tens of thousands of users.


  • Perform software analysis, requirements gathering, and use case development.


  • Implement and document source code according to design specifications.


  • Develop and execute automated unit tests and structured test cases.


  • Design, develop, and maintain enterprise software solutions.


  • Perform operations and maintenance of existing systems.


  • Provide direct technical support for high-level, high-visibility, and critical trouble calls.


  • Work with cross-functional teams to develop highly reliable software that runs at scale.


  • Mentor junior software engineers and contribute to product roadmaps.



Principal Responsibilities:


  • Monitor IT infrastructure and applications to ensure peak efficiency and reliability.


  • Provide real-time monitoring for Mainframe and Distributed systems to proactively detect and prevent service disruption.


  • Diagnose and troubleshoot complex problems through resolution.


  • Follow procedures to introduce changes and fixes into the production environment.


  • Provide timely notification and escalation to Level 2 system and application support teams.


  • Initiate and coordinate HealthCheck calls for problem identification and resolution.


  • Create, modify, and monitor job schedules in mainframe, Windows, and UNIX environments.


  • Update scheduler base calendars and build agent capabilities across platforms.


  • Support upgrades and new releases of applications and scheduling products.


  • Develop and maintain operations systems manuals, documentation, policies, and procedures.


  • Contribute to SLAs and performance metrics to ensure targets are met.


  • Provide technical assistance to IT Operations, Service Desk, and Application teams.


  • Provide 24x7 on-call support for assigned products and services.


  • Lead maintenance and upgrade efforts for EDCS products and services.


  • Participate in disaster recovery and business resumption initiatives.


  • Provide project management support including project lifecycle, planning, and documentation.


  • Cross-train staff and contribute to continual improvement initiatives.



Qualification And Education:


  • Bachelor s degree in Information Technology, Computer Science, or a related field.


  • In lieu of a degree, 4 additional years of relevant work experience is required.



Experience:


  • Minimum of 5 years of experience in software development, architecture/design, requirements definition, and software specification development.


  • Strong experience in Z/OS operating system and operational software.


  • Experience with multi-mainframe systems and distributed computing platforms.


  • Proficiency in CA7 Job Scheduler functionality.


  • Familiarity with UNIX and Windows environments using basic commands.



Skills:


  • Strong knowledge of programming languages (JavaScript, C, Python, etc.).


  • Knowledge of cloud technologies (AWS, Azure).


  • Knowledge of database technologies (SQL, Oracle, MongoDB, PostgreSQL).


  • Proficiency with SDLC, agile methodologies, CI/CD pipelines, TDD, and BDD.


  • Strong CA7 job scheduling skills.


  • Experience with monitoring, diagnostics, and performance analysis tools.


  • Strong organizational, analytical, and communication skills.


  • Ability to diagnose and resolve complex problems under pressure.


  • Ability to work independently and in a team environment.



Preferred Certifications:


  • ITIL Foundations Certification.


  • Data Center Management Professional Certification (CDCMP).


  • Project Management Professional Certification (PMP).



Technical Knowledge:


  • CA7, CICS, DB2, DFHSM, FTP, HMC, ISPF, JCL, JES2, NDM, TMON, Tivoli, OPS MVS, SAR, TSO, REXX, Clist, Visio, MVS Utilities.


  • Base UNIX and Windows commands and structure.


  • SAN technology and distributed storage management concepts.


  • TCP/IP, VTAM, and network topology.





Required Skill Profession

Other General



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    Unlock Your Mainframe Tier Potential: Insight & Career Growth Guide


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