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Managed Service Help Desk Support Level 2 Job Opening In San Antonio – Now Hiring Rx Technology


Job description

Job Description

We are looking for a Rock Star IT Professional who is looking to work in an exciting, fast paced environment! Position is in our office with onsite client visits when required.

We are a customer service company first and an IT company second.

We are an outsourced IT provider with clients in San Antonio, Austin and Houston.

We are looking for an experienced IT Professional who has great customer service skills, loves to learn, and is motivated to get problems solved and make people happy daily by solving their technology problems! We hire based on personality and ability to learn.

If you have the right attitude we can help you get the right skills.

The position that we are looking to fill is for a full-time Level 2 help desk / field technician.

Candidates should have a thorough knowledge of the following at minimum:

  • Ticketing Systems (ConnectWise preferred)
  • Anti-Virus and Malware software

  • Microsoft Office through 2016 and 365

  • Windows 11

  • Active Directory knowledge

  • Remote Monitoring Systems

  • Providing remote support

  • 365 / GSuite knowledge a big plus

Duties will include everything from setting up printers, diagnosing internet issues to helping engineers do complete network deployments.

Our clients range in size from 5 users to the enterprise.

We currently have a 99.7% help desk satisfaction rating.

Can you help us improve that score?

A current driver's license, clean driving record, and dependable transportation are necessary.

Applicants must be U.S. citizens.

Must be able to lift up to 50 lbs.

Please send a resume, salary history and the best method to contact you.

Compensation: Flexible for the right candidate

PTO and Benefits included

 

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Managed Service Potential: Insight & Career Growth Guide


Real-time Managed Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Managed Service in San Antonio, United States, highlighting market share and opportunities for professionals in Managed Service roles.

129769 Jobs in United States
129769
2524 Jobs in San Antonio
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Download Managed Service Jobs Trends in San Antonio and United States

Are You Looking for Managed Service Help Desk Support Level 2 Job?

Great news! is currently hiring and seeking a Managed Service Help Desk Support Level 2 to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Rx Technology adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Managed Service Help Desk Support Level 2 Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in San Antonio. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Managed Service Help Desk Support Level 2?

Key qualifications for Managed Service Help Desk Support Level 2 typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Managed Service Help Desk Support Level 2?

To improve your chances of getting hired for Managed Service Help Desk Support Level 2, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Managed Service Help Desk Support Level 2 Job Success

Rx Technology interview tips for Managed Service Help Desk Support Level 2

Here are some tips to help you prepare for and ace your Managed Service Help Desk Support Level 2 job interview:

Before the Interview:

Research: Learn about the Rx Technology's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Managed Service Help Desk Support Level 2 interview at Rx Technology, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Rx Technology's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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