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Managed Services - Applied AI Operations - Manager Job Opening In Columbia – Now Hiring PwC


Job description

Description

& SummaryAt PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients.

They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth.

Those in artificial intelligence and machine learning at PwC will focus on developing and implementing advanced AI and ML solutions to drive innovation and enhance business processes.

Your work will involve designing and optimising algorithms, models, and systems to enable intelligent decision-making and automation.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality.

You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations.

With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm.

You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way.

You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Analyse and identify the linkages and interactions between the component parts of an entire system.
  • Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
  • Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
  • Develop skills outside your comfort zone, and encourage others to do the same.
  • Effectively mentor others.
  • Use the review of work as an opportunity to deepen the expertise of team members.
  • Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  • The Opportunity

    As part of the Managed Services team you will oversee the operational support for innovative AI models, maintaining their exceptional performance and reliability.

    As a Manager, you will lead teams in delivering top-tier AI/ML services, driving innovation, and fostering client relationships while navigating complex challenges.

    Join us to shape the future of AI operations and make a significant impact in a rapidly evolving field.

    Responsibilities

    - Navigate and resolve intricate operational challenges

    - Foster a culture of continuous improvement and learning

    - Work with stakeholders to meet service expectations

    - Contribute to the evolution of AI operations

    What You Must Have

    - Bachelor's Degree

    - 7 years of experience

    - Experience managing operational support for deployed AI models (e.g., GPT, Claude, BERT, etc.)

    - Working knowledge of RAG architectures, vector stores (e.g., FAISS, Pinecone), LangChain/LlamaIndex, and cloud AI services (Azure OpenAI, AWS Bedrock, GCP Vertex AI)

    - Proficient with AI monitoring tools, ML observability (e.g., Arize, Evidently), and MLOps practices

    What Sets You Apart

    - Master's Degree in Computer Science, Engineering, Artificial Intelligence and Robotics preferred

    - Demonstrating success in managing client needs

    - Managing end-to-end delivery of AI/ML services

    - Leading client conversations on operationalizing AI pipelines

    - Implementing monitoring and incident response for AI models

    - Guiding junior team members in AI systems maintenance

    - Working with solution architects and DevOps teams

    - Driving development of accelerators for LLM operations

    - Identifying automation opportunities to enhance operations

    Travel Requirements

    Up to 60%

    Job Posting End Date

    Learn more about how we work: PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: .As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

    For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.

    At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.

    We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage.

    Please visit this link for information about anticipated application deadlines: The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus.

    For roles that are based in Maryland, this is the listed salary range for this position.

    Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.

    PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    Unlock Your Managed Services Potential: Insight & Career Growth Guide


    Real-time Managed Services Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Managed Services in Columbia, United States, highlighting market share and opportunities for professionals in Managed Services roles.

    55640 Jobs in United States
    55640
    301 Jobs in Columbia
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    Download Managed Services Jobs Trends in Columbia and United States

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PwC adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Managed Services Applied AI Operations Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Columbia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Managed Services Applied AI Operations Manager?

    Key qualifications for Managed Services Applied AI Operations Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Managed Services Applied AI Operations Manager Job Success

    PwC interview tips for Managed Services   Applied AI Operations   Manager

    Here are some tips to help you prepare for and ace your Managed Services Applied AI Operations Manager job interview:

    Before the Interview:

    Research: Learn about the PwC's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Managed Services Applied AI Operations Manager interview at PwC, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PwC's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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