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Urgent! Manager, eCommerce Operations Job Opening In Princeton – Now Hiring Dow Jones
Job Description
: About Us: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events.
Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally.
It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics.
Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).
About the Role:
The Offer Manager position within the Marketing Operations group will support the creation and management of key ecommerce flows for the Wall Street Journal, Barron's, MarketWatch, and Financial News.
This role will liaise directly with our Marketing, Product and Tech teams to ensure a seamless checkout experience for our flagship publications.
You Will:
Successfully launching new products, offers and ecommerce flows to improve the customer experience.
You'll develop OMRs (offer maintenance requests) and BRDs (business requirement documents) for new offers and processes, while working in close partnership with technology to translate into customer facing requirements.
You will partner with a QA manager to manage the timelines, UAT, goals for testing, align on measurable KPIs, and create test plans
You will partner with cross-functional business units for new pricing plans and testing requests, iIncluding a streamlined intake process and project management of implementation from beginning to end
You will analyze existing processes for improvement, identify opportunities to drive KPIs, and automate manual processes
You will partner with your manager to create and optimize processes and timelines
You will manage a team of offer managers to provide mentorship, create a gold standard of operational excellence, and manage knowledge transfer
You Have:
7+ years of experience leading, mentoring, and influencing team members; building and maintaining working relationships across departments within an organization to ensure success.
Led with operational rigor, set standards for operational excellence with clearly defined project workflows
Detailed understanding of end-to-end eCommerce processes including: website infrastructure, content management, operations, and customer facing functionality
Experience with ATG.
ATG is a browser-based interface that allows operations to create marketing offers and products
HTML skills required
Bachelor's degree required.
Our Benefits
Paid Time Off
Retirement Plans
Comprehensive Insurance Plans
Lifestyle programs & Wellness Resources
Education Benefits
Family Care Benefits & Caregiving Support
Commuter Transit Program
Subscription Discounts
Employee Referral Program
Learn more about all our US benefits
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process.
If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceT.
Please put Reasonable Accommodation in the subject line.
This inbox will not be monitored for application status updates.
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process.
If you need assistance or accommodation in completing your application, due to a disability, email us at .
Please put Reasonable Accommodation in the subject line and provide a brief description of the type of assistance you need.
This inbox will not be monitored for application status updates.
Business Area: Dow Jones - CMO - Marketing
Job Category: Project/Program Management
Union Status:
Non-Union role
Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities.
Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead.
More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
If you are a current employee at Dow Jones, do not apply here.
Please go to the Career section on your Workday homepage and view Find Jobs - Dow Jones.
Thank you.
Req ID: 41934
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Unlock Your Manager eCommerce Potential: Insight & Career Growth Guide
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Great news! Dow Jones is currently hiring and seeking a Manager, eCommerce Operations to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Dow Jones adheres to the cultural norms as outlined by Expertini.
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