Manager II, Contract Development and Compliance

Job description

**Additional Pay Details**

Compensation Range

$120,000 - $135,000 per Year

Bonus Eligible 

**Manager II, Contract Development and Compliance**

**Able to reside in the Eastern Time Zone**

**Purpose of the Role**

The Ricoh Global Services Commercial team is responsible for winning and retaining profitable business with Ricoh’s large global clients.

The team delivers complex, competitively priced, and compelling proposals through global expertise and consistent best practices.

The Contract Development and Compliance (CD&C) team ensures quality, compliance, and efficiency across the Global Major Account segment.

The CD&C Manager plays a key role in developing contractual materials for new service lines and ensuring internal compliance with global standards.

In the Americas region, this role supports sales teams and affiliate companies in negotiating and signing compliant regional/global contracts for International Accounts (IA).

**Key Responsibilities** **Global Contract Development**

+ Develop, publish, and update global contracting documentation (e.g., Master Services Agreements)
+ Collaborate with subject matter experts to create standard global Statements of Work (SoWs) for new service lines
+ Provide guidance on global contracting issues (e.g., currency, financing, billing, SLAs)
+ Ensure customer contracts meet global standards; identify and mitigate risks before global approval

**International Account Support**

+ Manage the Deal Approval & Contract Launch Process during sales and negotiation phases
+ Present and negotiate contractual documentation with clients
+ Support Sales Leads with Deal Registration activities
+ Oversee the Contract Approval process and submit launch documents to stakeholders

**Performance Measures**

+ Achievement of Global Major Account revenue targets, including new service lines
+ Profitability of Global Major Accounts
+ Customer satisfaction and retention
+ Acquisition of new global customers

**Qualifications** **Education**

+ Bachelor’s degree in Business, Law, or a technical/scientific discipline (e.g., BEng, BSc)

**Experience**

+ Minimum 5 years in relevant fields: bid management, legal, contract negotiation, pricing, product marketing, or procurement
+ Experience drafting documents and negotiating with customers in dynamic environments (e.g., consulting, biotech, tech, engineering)

**Language**

+ Fluent in business English
+ A second language is beneficial, especially the ability to communicate effectively with non-native English speakers

**Skills & Competencies**

+ **Analytical Thinking:** Strong problem-solving and business process analysis
+ **Business Acumen:** Understanding of legal and commercial concepts in global contexts
+ **Leadership:** Ability to influence, lead teams, and make sound decisions under pressure
+ **Communication:** Excellent verbal and written skills; persuasive writing; proficiency in Microsoft Office
+ **Financial Literacy:** Understanding of P&L, cash flow, leasing, financing, exchange rates, and market forces
+ **Cultural Fit:** Works well across diverse teams and cultures; approachable yet assertive
+ **Work Style:** Results-driven, detail-oriented, adaptable, and able to manage ambiguity and multitask effectively

**Working Conditions**

+ Hybrid work environment
+ Occasional overtime and international travel
+ High volume of work with routine deadlines
+ Work assignments are diverse and often without precedent
+ Periodic stress due to cyclical workload pressures

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a jobed with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh.

We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success.

We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide.

We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization.

We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future.

If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Required Skill Profession

Other General