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Urgent! Manager, Professional Services Job Opening In – Now Hiring Centralsquare Technologies

Manager, Professional Services



Job description

Manager, Professional Services

United States

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+ About CentralSquare Technologies
CentralSquare Technologies is Hero-Grade.

As the trusted provider of public sector software in North America, more than 8,000 agencies rely on our comprehensive, cloud-based platform to manage critical operations – from dispatch to records, permitting to payroll.

We serve with purpose and stand together with our heroes, committed to supporting the public sector with software built for impact.




Job Description
We are seeking a dynamic and experienced Professional Services Manager to lead and support a high-performing team within the public administration space.

This role is critical to ensuring the successful delivery of client projects and the ongoing development of our professional services team, which includes project managers, solution consultants, and other key roles.
Key Responsibilities
+ Team Leadership & Support

+ Lead, mentor, and support a team of professional services resources.

+ Foster a collaborative and accountable team culture.

+ Ensure team members receive appropriate training and development to support business growth and evolution.
+ Project Oversight

+ Act as a project sponsor across multiple engagements.

+ Drive project momentum and ensure alignment with scope, budget, and timelines.

+ Proactively identify and resolve project risks and issues.
+ Performance & Metrics

+ Hold team members accountable for key performance indicators including utilization, revenue targets, and customer satisfaction.

+ Monitor and report on team performance and project outcomes.
+ Strategic Contribution

+ Contribute to organizational change initiatives and process improvements.

+ Collaborate with cross-functional teams to align service delivery with business objectives.


Skills & Requirements Qualifications

+ Proven experience in professional services management, preferably in public administration or government sectors.

+ Strong leadership and people management skills.

+ Excellent project management and organizational abilities.

+ Ability to manage multiple priorities in a fast-paced environment.

+ Strong communication and stakeholder engagement skills.


Required Skill Profession

Other General



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