Manager, Salesforce Platform

Job description

Job Family
Program and Project management


About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward.

We understand the potential of leveraging the talents of a diverse workforce.

We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.




Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.




   


Who We Are


 


We believe everyone deserves to live their best life.

More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life .





Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide.

Our insurance, retirement, and investment solutions help people make the most of what’s important to them.





We’re empowered by a vast agent network covering North America, with diversity to match.

Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play.

United in our purpose, we help people create the financial freedom to live life on their terms.





What We Do


Transamerica is organized into three distinct businesses.

These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities.

These are supported by Transamerica Corporate , which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.




Transamerica employs nearly 7 ,000 people.

It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.

* For more information, visit transamerica.com .





Job Description Summary
Lead the technical operations and governance of our Salesforce platform and related applications.

Collaborate with cross-functional teams to implement new features, support end users, and ensure compliance with IT governance standards.

Job Description

Responsibilities:
+ Oversee daily operations, administration, and DevOps for Salesforce and related platforms
+ Partner with Product Owners, Engineering, and Analytics teams to deliver new features
+ Ensure compliance with IT governance and security protocols
+ Provide backup support for configuration, agile coordination, and user support
+ Help define and guide solution design across software and network layers
+ Lead and support a high-performing team environment by fostering collaboration, continuous improvement, and agile best practices
+ Oversee staff development through training, career planning, performance evaluations, coaching, and mentoring
+ Assess team maturity and provide tailored coaching to support sustainable growth and agile adoption
+ Facilitate daily stand-ups, iteration planning, retrospectives, and other agile processes to ensure team alignment and progress
+ Promote self-organization by empowering teams to manage their own work without assigning or dictating tasks
+ Guide teams through estimation, planning, decision-making, and conflict resolution to ensure smooth delivery
+ Establish and maintain open, consistent communication channels with stakeholders and business leadership
+ Define and implement formal communication strategies to align expectations and share progress transparently
+ Direct project execution by resolving issues, supporting decision-making, and ensuring timely communication throughout all phases
+ Manage team resource allocation to optimize efficiency and control costs
+ Collaborate with cross-functional teams and leadership to identify and remove impediments to progress



Qualifications:
+ Bachelor’s degree in a business or technical field, or equivalent experience.
+ 5 years experience with Salesforce, with Salesforce Admin 1 and Dev 1 certifications
+ 3 years of progressive experience leading teams
+ 1 year of experience in the financial services industry
+ Ability to work in a dynamic or fast-paced environment
+ Experience leading and delivering full-cycle implementation projects related to Salesforce software
+ Thorough knowledge of agile tools and techniques including user stories, prefer working knowledge of JIRA
+ Outstanding communication and interpersonal skills to work with all levels within the organization
+ Demonstrated track record of working directly with business and technical audiences alike
+ Strong analytical and problem-solving skills



Preferred Qualifications:
+ Master’s degree in computer science
+ Salesforce Dev 2 certification
+ Experience managing offshore staff



Working Conditions:
+ Hybrid office environment: requiring three days in office per week in one of our hub locations (Cedar Rapids/Denver/Baltimore/Philadelphia).



#LI-BD1


Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship or otherwise serving as an employer of record for immigration employment purposes.

At this time, this role is not eligible for immigration-related employment authorization sponsorship.


Compensation:


The Salary for this position generally ranges between $140,000 - $155,000 annually.

Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid) and operational needs.

Salary may vary above and below the stated amounts, as permitted by applicable law.


Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.


This job description is not a contract of employment nor for any specific job responsibilities.

The Company may change, add to, remove, or revoke the terms of this job description at its discretion.

Managers may assign other duties and responsibilities as needed.

In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.



What We Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees .




Compensation Benefits
+ Competitive Pay
+ Bonus for Eligible Em ployees



Benefits Package
+ Pension Plan
+ 401k Match
+ Employee Stock Purchase Plan
+ Tuition Reimbursement
+ Disability Insurance
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Employee Discounts
+ Career Training & Development Opportunities




Health and Work/Life Balance Benefits
+ Paid Time Off starting at 160 hours annually for employees in their first year of service.
+ Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
+ Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
+ Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of s ervice at the time of birth, placement of an adopted child, or placement of a foster care child.
+ Adoption Assistance
+ Employee Assistance Program
+ College Coach Program
+ Back-Up Care Program
+ PTO for Volunteer Hours
+ Employee Matching Gifts Program
+ Employee Resource Groups
+ Inclusion and Diversity Programs
+ Employee Recognition Program
+ Referral Bonus Programs




Inclusion & Diversity 


 


We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals.

We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads , and Top 75 Companies for Executive Women.




 


To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs.

This includes our company - sponsor ed, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity.

ERGs are open to all employees .

They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.




  


Giving Back 


 


We believe our responsibilities extend beyond our corporate walls.

That's why we created the Aegon Transamerica Foundation (https://www.transamerica.com/why-transamerica/aegon-transamerica-foundation) in 1994.

Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

 


 


Transamerica’s Parent Company 


Aegon (http://www.aegon.com/) acquired the Transamerica business in 1999.

Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives.

As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

 


* As of December 31, 2023



At Transamerica, hard work, innovative thinking , and personal accountability are qualities we honor and reward.

We understand the potential unleashed by leveraging the talents of a diverse workforce.

We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.




Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.




   


Transamerica is a part of A egon , an integrated, diversified, international financial services group .

The A egon companies employ over 2 1,500 people and have approximately 31.7 million customers .

* For more information, visit   www.transamerica.com .




* As of December 31, 2022


For more information about Transamerica’s privacy practices, click here.

(https://transamerica.com/sites/default/files/files/e070d/job_app_0123.pdf)

Required Skill Profession

Other General