Manager, Security Operations

Job description

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education.

Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care.

Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions.

We do all this because we care passionately about helping people lead healthier lives.Planned Parenthood Federation of America (PPFA)is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the USA.

PPFA also works to educate the public on and advocate for issues of sexual and reproductive health.

Formed as the advocacy and political arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4).

The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission.Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund seek a Director, Intelligence & Risk Analysis in the Enterprise Protection department of the Safety, Security & Workplace Service division.

Enterprise Protection is responsible for establishing operational standards designed to enhance safety & security throughout the organization, at our offices, and for our staff and guests.

We partner closely with cross functional groups to ensure that all of our facilities, special events, staff and guests are safe, critical to achieving the organization’s mission through safely accessible sexual reproductive health care.Purpose:The Manager of Security Operations will be responsible for day-to-day operational security functions at the National Offices and during PPFA-sponsored events.

This role blends protective services responsibilities with operational oversight, ensuring that PPFA staff, executives, visitors, and guests are safe in all environments.The position requires availability beyond normal business hours, strong coordination with internal and external partners, and the ability to anticipate, assess, and respond to risks in real-time.Engagement:This role requires proactive collaboration and communication across PPFA departments and affiliates.

The Manager of Security Operations will:●Provide guidance, training, and real-time updates to staff, leadership, and event teams.●Influence internal policies and practices related to security and emergency readiness.●Represent PPFA with external partners, including law enforcement and security vendors.●Model exemplary customer service, discretion, and professionalism in all interactions.Delivery:The Manager of Security Operations will:●Oversee daily operations of the Security Operations Center (SOC), including staffing, monitoring systems, incident response, and reporting.●Manage access control, visitor management, and contract guard force services in National Offices.●Develop, implement, and manage security plans for high-profile special events and conferences, including advances, logistics, vendor oversight, and contingency/emergency planning.●Coordinate executive protection logistics and manage/assist in protection details as assigned.●Maintain and improve security operating procedures, protocols, and templates for office and event environments.●Conduct site assessments, risk analysis, and after-action reviews to continually strengthen protective measures.●Partner with cross-functional teams (Facilities, Events & Conferences, IT, PC&E, Office of the General Counsel, etc.) to align on risk mitigation and crisis response.●Prepare and deliver briefings, reports, and updates to the Director of Security, SSWS leadership, and senior executives as required.●Support and participate in tabletop exercises, training programs, and drills to maintain organizational readiness.●Build and maintain strong relationships with law enforcement, emergency services, peer security organizations, and event vendors.●Performs other duties as assigned.

Knowledge, Skills and Abilities (KSAs):●4 years of progressive experience in security operations, protective services, and/or event security management.●Bachelor's degree preferred.●Demonstrated ability to manage both day-to-day security operations and high-profile special events.●Direct experience conducting security assessments, managing access control, and coordinating emergency response.●Proven executive protection and special event security experience (law enforcement, military, or private sector background preferred).●Familiarity with security technology platforms (access control, cameras, visitor management, mass notification, travel safety).●Strong leadership, organizational, and communication skills, with the ability to brief senior executives clearly and concisely.●Certified in First Aid/CPR/AED (preferred) and trained in emergency preparedness.●Demonstrated ability to remain calm, professional, and decisive under stress.●High ethical standards, discretion, and commitment to confidentiality.●Commitment to PPFA’s mission, values, and principles of diversity, equity, and inclusion.Travel: 20% - 40%$93,000 - $98,500 a yearTotal offer package to include generous vacation + sick leave + paid holidays, individual/family-provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k.

We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts.Planned Parenthood's cultural ethos, In This Together, reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission.Planned Parenthood Federation of America participates in the E-Verify program.

Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.#LI-SY1PDN-HRRoles that are denoted as NYC, DC, or both will work a hybrid schedule and are expected to work in their assigned PPFA office a minimum 2 days per week unless the role is denoted as onsite, which requires working onsite full time or 5 days per week.

Required Skill Profession

Operations Specialties Managers