Manager Software Engineering

Job description

Job Summary

We are seeking a highly experienced Manager of Software Engineering to lead our talented Identity team.

In this role, you will own and drive the evolution of our customer-facing identity solution, built on the Okta platform.

The ideal candidate possesses a strong technical background in service-based architectures and Identity and Access Management (IAM), along with outstanding leadership skills and a passion for delivering secure and seamless software.

You will be responsible for the identity technology roadmap, collaborating with cross-functional teams to ensure the delivery of high-quality authentication and authorization services that meet the needs of our customers and business objectives.

Responsibilities

Lead effective brainstorming sessions to generate innovative ideas and solutions

Drive multi-scrum technology feasibility, delivery, and quality in partnership with product and design teams

Establish and gain acceptance for technology roadmaps aligned with product roadmaps

Establish and gain acceptance for technical solutions, serving as a go-to expert for specific capabilities

Articulate technology vision, principles, and roadmaps to diverse audiences, tailoring communication appropriately

Achieve objectively good negotiation results efficiently while maintaining relationships and driving decision-making

Effectively and respectfully drive technical team interactions, persuasively influencing architecture, software design, implementation, and incident recovery

Thoroughly vet and refine requirements to clearly articulate their intent

Establish clear cost and time commitments to stakeholders, ensuring they are met with assistance

Consistently communicate with stakeholders about expectations

Build, lead, and improve a successful team of software engineers

Feedback and Development: Provide candid and empathetic feedback across all levels, fostering a culture of growth and development

Proactively build strong relationships with product, design, and business/operations counterparts within and across teams

Articulate the financial benefits and costs of capabilities, incorporating this information into decision-making

Adhere to regulatory and corporate policy obligations, ensuring compliance without relying on other technologists

Qualifications

Bachelor's Degree in Computer Science or a related field

Minimum of seven years of professional software development experience, including 3+ years in a leadership role

Proven, hands-on experience designing and implementing solutions using the Okta platform, including its APIs, Universal Directory, authentication policies, and lifecycle management features (e.g., Workflows, Hooks)

Strong architectural understanding of Customer Identity and Access Management (CIAM) systems, covering topics like user registration flows, social login, progressive profiling, and consent management

Deep knowledge of modern security practices and their implementation, such as Multi-Factor Authentication (MFA), adaptive authentication, passwordless flows (e.g., WebAuthn/FIDO2), and secure session management

Experience in at least one modern programming language (e.g., Java, Go, Python, Node.js) and a strong grasp of how to integrate identity services into custom applications and APIs using SDKs and web standards

Experience owning the operational health of a critical, 24/7 service, including defining monitoring and service-level objectives (SLOs), managing incident response, and serving as an escalation point in partnership with SRE or Operations teams

Strong technical background in relevant technologies (e.g., Okta, Go, Java, cloud platforms, CI/CD)

Proven ability to lead and inspire engineering teams, foster collaboration, and drive results

Excellent verbal and written communication skills, with the ability to tailor communication to different audiences

Strong analytical and problem-solving skills, with a focus on finding creative solutions to complex challenges

Experience managing software development projects, including scoping, planning, and execution

Experience working in an Agile development environment

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise.

Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership.

Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers.

Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity.

Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services.

These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law.

This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.

Please review our for further details.

Pay is competitive and based on a number of job-related factors, including skills and experience.

The starting pay rate/range at time of hire for this position in New York is $133,661.00 - $219,586.00 / year.

The starting payrate/range at time of hire for this position in Texas is 111,384.00 - 182,988.00 /year.

For other locations, please inquire with your recruiter.

The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

Required Skill Profession

Other Management Occupations