Manager Tech Risk & Control Risk ID Assess & Testing

Job description

Job Description

Work Location Options:

Hybrid

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers digital lives.

Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.

American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.

And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.

Find your place in technology on #TeamAmex.

The objective of the Enterprise Technology Services Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for Tech Control Management to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.

Enterprise Technology Services Control Management is looking for a Manager of Risk ID, Assessment, Testing & Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization.

It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Manager, Enterprise Technology Services Control Management Risk ID, Assessment, Testing & Reporting will:

· Provide additional identification of risks throughout business processes and systems (along with business process owners)

· Conduct control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events

· Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing

· Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes

· Review categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)

· Advise BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)

· Support risk management practices within the business

· Review risk dashboards and key risk indicators (KRIs) for ongoing monitoring

· Review risk profiles and an updated risk register(s)

· Support sharing insights, better practices, themes, etc.

across the enterprise

Required Qualifications:

· 3+ Years experience in relevant experience in IT risk management, internal/external audit, SOX/ITGC testing, or controls assurance

· Strong project management, communication, and interpersonal skills

· Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards

· Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.

· Strong understanding of technology risk domains including access management, change management, system development lifecycle, infrastructure, and cloud technologies

Preferred Qualifications:

· Bachelor's Degree in Finance, IT, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous

· Experience in at least one of the following:

· Providing identification of operational risks throughout business processes and systems

· Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met

· Enhancing risk assessments and associated methodologies

· Reviewing independent control monitoring, including identification of control improvements

· Identifying areas of risk for intervention, including conducting independent quality assurance and process testing

· Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes

· Experience in financial services industry

ORMCM

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition.

Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best.

This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings plan

Free financial coaching and financial well-being support

Comprehensive medical, dental, vision, life insurance, and disability benefits

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

For a full list of Team Amex benefits, visit our .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally.

That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Operations Specialties Managers