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Manager Tools & Observability Job Opening In Plano – Now Hiring Altice


Job description

Job Summary

We are seeking an experienced and forward-thinking Manager, Tools & Observability to lead the strategy, implementation, and life cycle management of all observability tools and platforms across Network and IT domains.

This role will own and evolve the monitoring and observability ecosystem to ensure high availability, performance, and visibility across our complex telecommunications infrastructure.

The ideal candidate will bring deep experience in operations, automation, and observability within the telecommunications or technology sector.


Responsibilities

  • Observability Strategy: Develop and execute a comprehensive observability roadmap covering all technology domains, including Network, IT, and Cloud environments.
  • Tool Ownership & Management: Lead the deployment, configuration, lifecycle management, and integration of observability tools such as: Network Management Systems (NMS) Grafana, Kafka, Flink Alarm Manager, Splunk, AppDynamics Device42 and additional emerging platforms
  • End-to-End Monitoring: Drive real-time visibility, alerting, telemetry, logging, and metrics collection strategies to enable proactive issue identification and resolution.
  • Automation & Integration: Champion automation of observability workflows and integration with ITSM/DevOps pipelines to improve responsiveness and reduce manual intervention.
  • Incident Intelligence: Enable intelligent alerting and anomaly detection to support incident response and problem management processes.
  • Cross-Functional Collaboration: Partner with Engineering, IT, Security, DevOps, and Network Operations teams to ensure observability tools align with business and operational needs.
  • Lifecycle Governance: Maintain versioning, upgrades, scalability plans, and decommissioning strategies for all tools in the observability stack.
  • Team Leadership: Build, mentor, and lead a team of observability engineers and platform specialists, ensuring knowledge growth and operational excellence.
  • Vendor Management: Manage vendor relationships, evaluate new solutions, and drive platform optimization and cost-efficiency.
  • Qualifications

  • Experience: 10+ years in the Telecommunications or Technology industry with a strong focus on Network and IT Operations, Automation, and Observability.
  • Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Telecommunications, or a related discipline.
  • Technical Expertise: In-depth knowledge of observability, monitoring, and alerting architectures across hybrid environments (on-prem/cloud) Proven experience with observability platforms including Grafana, Splunk, AppDynamics, Kafka, Flink, and NMS tools Familiarity with scripting, automation, and integration technologies (e.g., Python, REST APIs, Ansible) Understanding of modern infrastructure (e.g., containers, microservices, cloud-native environments)
  • Leadership Skills: Strong project and people management capabilities with a track record of driving operational excellence and tool adoption.
  • Certifications (Preferred): Relevant certifications in observability tools, cloud (AWS, Azure, GCP), ITIL, or DevOps practices
  • At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise.

    Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership.

    Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers.

    Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity.

    Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services.

    These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

    If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

    All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

    We are an Equal Opportunity Employer.

    All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law.

    The Company provides reasonable accommodations upon request in accordance with applicable requirements.

    Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law.

    This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.

    Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.

    Please review our for further details.

    This position is identified as being performed in/or reporting to company operations in New York State.

    Salary ranges are supplied in compliance with New York State law.

    Pay is competitive and based on a number of job-related factors, including skills and experience.

    The starting pay rate/range at time of hire for this position in the posted location is $133,661.00 - $219,586.00 / year.

    The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Manager Tools Potential: Insight & Career Growth Guide


    Real-time Manager Tools Jobs Trends (Graphical Representation)

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    Are You Looking for Manager Tools & Observability Job?

    Great news! is currently hiring and seeking a Manager Tools & Observability to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Altice adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Manager Tools & Observability Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Plano. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Manager Tools & Observability?

    Key qualifications for Manager Tools & Observability typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Manager Tools & Observability Job Success

    Altice interview tips for Manager Tools & Observability

    Here are some tips to help you prepare for and ace your Manager Tools & Observability job interview:

    Before the Interview:

    Research: Learn about the Altice's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

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    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Follow Up: Send a thank-you email to the interviewer within 24 hours.

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    Final Thought:

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    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Altice's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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