• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
United States Jobs Expertini

Managing Director, Commercial Card Program and Operations Job Opening In New York – Now Hiring Webster Bank


Job description

If you’re looking for a meaningful career, you’ll find it here at Webster.

Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals.

As a leading commercial bank, we remain passionate about serving our clients and supporting our communities.

Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Administration of all aspects of the corporate card program and working closely with partners to ensure end to end operation of the commercial card program.

Oversee reporting, program enhancements, operations and change management for process and execution.

The administrator will also be responsible for maintaining program metrics to assist management in making data-driven decisions.

Strong focus on customer success and data driven analytics.

Responsibilities:

1.

Administer, monitor, report on and provide guidance on Commercial card program.
2.

Review card activity to ensure proper required documentation are reviewed, guidelines for card usage, educate employees and elevate recurring issues to management.
3.

Oversees the day-to-day operational management of the product, ensuring the product and related processes are operating as expected, leading issue resolution, supporting client acquisition, monitoring and measuring performance, keeping partners informed and providing oversight, working with vendors, etc.
4.

Overseas the development and maintenance of the central repository of all client contracts, vendor contracts, and key contact information.
5.

Overseas the process documentation including procedures, internal and external workflows, systemic flows, accounting treatments, credit underwriting, segregation of duties.
6.

Develops and updates monthly financial reporting including spend trends, profitability metrics, portfolio analysis, forecasting, with possibility of participation in long-range goal planning.
7.

Create and maintain reporting to optimize spend, encourage adoption.


8.

Increase the effectiveness and efficiency of all related travel and expense policies and procedures in conjunction with the credit card program.
9.

Liaise with the card vendor regarding issues and improvements to the card systems.
10.

Resolve issues related to spend limits, declines, delinquency monitoring, and fraud activity in accordance with requirements.
11.

Assisting to track financial revenue from Commercial and Consumer as appropriate.
12.

Update and manage training materials, policy and procedures, and communications to establish consistency and best practices.
13.

May conduct periodic reviews with the vendor to review service levels against contractual agreements.
14.

Lead and/or participate in card related projects and process as needed.
15.

Work closely with Product, IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability.
16.

A proven track record of decision making and problem solving based on analytics.

Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management.

Education, Skills & Experience:

  • Bachelor's Degree required

  • 10+ Years of Commercial Card Industry experience required

  • Experience managing complex relationships with multiple contacts, including senior engagement required.

  • Strong written and verbal communication skills

  • Ability to effectively present information to clients in an understandable manner

  • Ability to plan and execute strategic objectives

  • Superior organizational, customer servicing and consulting skills

  • Ability to remain composed and focused on goals while facing pressure, obstacles, or setbacks

  • Ability to transcribe analytics into actionable items.

  • Proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint.

  • #LI-EM1

    #LI-REMOTE

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    Required Skill Profession

    Top Executives


    • Job Details

    Related Jobs

    Webster Bank hiring Managing Director, Commercial Card Program and Operations Job in Manhattan, New York, United States
    Webster Bank
    Manhattan, New York, United States
    State of Massachusetts hiring Managing Director - Operations Job in Boston, MA, United States
    State of Massachusetts
    Boston, MA, United States
    Blend360 hiring Commercial Card Manager Job in Atlanta, Georgia, United States
    Blend360
    Atlanta, Georgia, United States
    Aquent hiring Commercial Card Manager Job in Boston, Massachusetts, United States
    Aquent
    Boston, Massachusetts, United States
    Kuehne+Nagel hiring Director, Commercial Operations Job in Torrance, California, United States
    Kuehne+Nagel
    Torrance, California, United States
    Ormat hiring Director, Commercial Operations Job in Reno, Nevada, United States
    Ormat
    Reno, Nevada, United States
    Witco Inc hiring Director Commercial Operations Job in Caldwell, ID, United States
    Witco Inc
    Caldwell, ID, United States
    Kuehne+Nagel hiring Director, Commercial Operations Job in Torrance, CA, United States
    Kuehne+Nagel
    Torrance, CA, United States
    Kuehne+Nagel hiring Director, Commercial Operations Job in Jamaica, NY, United States
    Kuehne+Nagel
    Jamaica, NY, United States
    Kuehne+Nagel hiring Director, Commercial Operations Job in East Point, GA, United States
    Kuehne+Nagel
    East Point, GA, United States
    Kuehne+Nagel hiring Director, Commercial Operations Job in Bensenville, IL, United States
    Kuehne+Nagel
    Bensenville, IL, United States
    Social Capital Resources LLC hiring Managing Director of Clearing Operations  Job in St. Petersburg, Florida, , United States
    Social Capital Resources LLC
    St. Petersburg, Florida, , United States
    National Health Foundation hiring Managing Director of Site Operations Job in Los Angeles, California, , United States
    National Health Foundation
    Los Angeles, California, , United States
    Capital One hiring Senior Director, Commercial Card Experiences Design Job in New York, NY, United States
    Capital One
    New York, NY, United States
    MUFG hiring Director, Commercial Card Product Strategy Manager Job in New York, NY, United States
    MUFG
    New York, NY, United States
    Constructive Partnerships Unlimited hiring Director, Program Operations Job in Brooklyn, NY, United States
    Constructive Partnerships Unlimited
    Brooklyn, NY, United States
    Capital One hiring Director, Technical Program Management - Secured Card Job in McLean, VA, United States
    Capital One
    McLean, VA, United States
    Capital One hiring Director, Technical Program Management - Card Tech Job in McLean, VA, United States
    Capital One
    McLean, VA, United States
    Trial Balance Consulting hiring Managing Director Job in Miami, Florida, United States
    Trial Balance Consulting
    Miami, Florida, United States
    KPMG-UnitedStates hiring Managing Director Job in Austin, Texas, United States
    KPMG-UnitedStates
    Austin, Texas, United States
    JLL hiring Managing Director Job in New Braunfels, Texas, United States
    JLL
    New Braunfels, Texas, United States
    Scion Staffing hiring Managing Director Job in Seattle, Washington, United States
    Scion Staffing
    Seattle, Washington, United States

    Unlock Your Managing Director Potential: Insight & Career Growth Guide


    Real-time Managing Director Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Managing Director in New York, United States, highlighting market share and opportunities for professionals in Managing Director roles.

    79496 Jobs in United States
    79496
    4490 Jobs in New York
    4490
    Download Managing Director Jobs Trends in New York and United States

    Are You Looking for Managing Director, Commercial Card Program and Operations Job?

    Great news! is currently hiring and seeking a Managing Director, Commercial Card Program and Operations to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Webster Bank adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Managing Director, Commercial Card Program and Operations Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Managing Director, Commercial Card Program and Operations?

    Key qualifications for Managing Director, Commercial Card Program and Operations typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Managing Director, Commercial Card Program and Operations?

    To improve your chances of getting hired for Managing Director, Commercial Card Program and Operations, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Managing Director, Commercial Card Program and Operations Job Success

    Webster Bank interview tips for Managing Director, Commercial Card Program and Operations

    Here are some tips to help you prepare for and ace your Managing Director, Commercial Card Program and Operations job interview:

    Before the Interview:

    Research: Learn about the Webster Bank's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Managing Director, Commercial Card Program and Operations interview at Webster Bank, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Webster Bank's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Managing Director, Commercial Card Program and Operations Positions

    Setting up job alerts for Managing Director, Commercial Card Program and Operations is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!