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Urgent! Managing Director-Fund Services Job Opening In Wilmington – Now Hiring Corporation Service Company

Managing Director Fund Services



Job description

Managing Director of Client Services-Private Equity Fund Accounting

Wilmington, DE


Monday through Friday 9:00 .

to 6:00 .


Hybrid Work Schedule


Candidates for this position must be eligible to work in the United States without sponsorship.

Time on-site or time zone may be necessary based on business need.


Some of the things you will be doing:

  • Oversee and work with Client Service Directors to increase awareness of business opportunities to increase revenue streams
  • Responsible for managing and achieving the P&L goals for the North America Client Service team by making strategic decisions that meet or exceed revenue targets, manage costs, and ultimately, enhance profitability
  • Escalation point for the Client Service Directors to navigate and solve challenging client needs or operations limitations
  • Drive business development efforts with key clients to generate revenue opportunities
  • Enhance relationships with existing clients and strengthen C-suite connectivity to understand the direction of their business needs
  • Work with Sales and Marketing to increase company footprint amongst our clients and identify new clients via targeted searches
  • Assist in renewals, engagements, and negotiations with clients
  • Manage the career development and talent management of Client Service Directors
  • Collaborate with other North America leaders to carry out shared goals of the department
  • Work with other business units to identify opportunities for cross-selling services to our clients
  • Assist with the implementation of best practices (.

    Target Operation Model [TOM] integration) and drive operational efficiencies that optimize service delivery
  • Identify, lead and delegate key department projects
  • Manage and participate in defining Staffing needs & resource allocation for the client service teams including the successful deployment of a global delivery model (.

    EST/IST) and routine office visits for governance and service delivery continuity
  • Responsible for empowering team leaders to develop “out of the box” thinkers, deliver superior client satisfaction results and promote staff engagement & development
  • Ensure scheduling and team assignments are properly maintained and proactively modified to support business needs and changes by the client directors
  • Stay informed of industry changes (.

    regulations) and proactively solution services to meet client needs
  • Develop and manage KPI’s (Key Performance Indicators), Client SLA’s and review client deliverables as needed 
  • Present period performance reports and metrics to the MD Operations
  • Internal responsibilities (scheduling, status reports, time tracking,
  • What technical skills, experience, and qualifications do you need?

  • Bachelor’s degree in a relevant field, such as accounting or finance; MBA preferred
  • Proven inspirational leader and manager of people, with experience of managing and developing effective teams, managing and planning resources to achieve aggressive goals in a fast-paced and ever-changing environment 
  • At least ten years of industry experience with a proven track record of streamlining and improving a service operation 
  • A history of exceptional industry forecasting and successful budget management that can determine ways to increase a service operation’s efficiency 
  • The ideal candidate will have experience leading large teams and achieving high profitability goals
  • Robust analytical, problem-solving, and troubleshooting skills 
  • Project management experience 
  • Excellent leadership, communication, and organizational skills 
  • Proactive and dynamic personality 
  • Industry compliance experience a plus 
  • Investor Services experience a plus 
  • Creative and agile, leader that motivates leaders to achieve lofty goals 
  • Ability to lift 25 lbs.

    or more 
  • #LI-SP1


    Required Skill Profession

    Operations Specialties Managers



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