Market and Customer Insights Lead

Job description

**Imagine** **yourself** **…**
· Growing your expertise and expanding your skillset with every project.
· Collaborating with a vibrant, diverse, global team.
· Contributing to a brighter, safer, more sustainable future.

It’s all possible with a role at Hach ( www.hach.com ), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission.

Our founding vision is to make water analysis better—faster, simpler, greener, and more informative.

We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.

As part of our team and the broader Veralto network, you’ll be part of a unique work environment where purpose meets possibility: where you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs, and where you’ll have opportunities to foster your professional development and fuel your career growth.

Motivated by the highest possible stakes in climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.

More about us: https://www.hach.com/about-us

**We** **offer** **:**

· Competitive salary and annual performance bonus
· Flexible working options (remote within North America, preference near Loveland, CO)
· Comprehensive health benefits (medical, dental, vision)
· 401(k) with company match
· Generous paid time off and holidays
· Career development and continuous learning programs
· Tuition reimbursement and professional training support
· Collaborative, global work environment with strong growth opportunities

**The** **role**

Reporting to the **Senior Manager of Market Intelligence** the Market and Customer Insights Lead is responsible for deriving actionable insights through market and competitive analysis to inform strategic and tactical business decisions.

This role helps Hach expand and defend market share by building a proprietary understanding of market trends, customer needs, and competitor dynamics.

This position can be remote (North America), with a strong preference for candidates near Loveland, CO.

**In** **this** **role, a** **typical** **day** **will** **look** **like** **:**

· Designing and implementing comprehensive market and customer analysis frameworks.
· Partnering with Product Management to scope and evaluate new product opportunities, quantifying value creation and customer willingness-to-pay.
· Conducting primary and secondary market research, including advanced surveys (Conjoint, MaxDiff, Discrete Choice).
· Translating complex findings into compelling business insights and strategic recommendations.
· Building and managing competitive intelligence systems and market databases.
· Leading the creation of market research storylines for strategic planning.
· Coaching peers to strengthen market intelligence capabilities across Hach and Veralto.

**The** **essential** **requirements** **of** **the** **job** **include** **:**

· Bachelor’s degree required; MBA or advanced degree preferred.
· 5+ years of progressive experience in Market Research, Market Intelligence, Strategy, or Business Analytics.
· Hands-on expertise with survey design, data analysis, and visualization tools (Power BI preferred).
· Proven ability to apply advanced research methodologies (Conjoint, MaxDiff, TURF, A/B testing, Discrete Choice).
· Demonstrated experience translating data into actionable business insights.
· Strong communication and storytelling skills—able to influence cross-functional partners globally.

Hach is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods.

When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career.

Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.

**US ONLY** **:**

The below range reflects the range of possible compensation for this role at the time of this posting.

We may ultimately pay more or less than the posted range.

This range may be modified in the future.

An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $115,000.00 - $135,000.00 USD per year.

This job is also eligible for Bonus Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.

The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation.

You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available **here (https://www.dol.gov/agencies/ofccp/posters)** .

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us at applyassistance@veralto.com to request accommodation.

**Unsolicited Assistance**

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings.

All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies.

No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Required Skill Profession

Other General