Mastercard is hiring: Lead AI Visual Interface Engineer in Boston

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide.

Together with our customers, we’re helping build a sustainable economy where everyone can prosper.

We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.

Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Lead AI Visual Interface Engineer

Overview

We are seeking a Lead AI Visual Interface Engineer to join our AI Center of Excellence (AI COE).

In this role, you will drive the design and development of intuitive, user-centered visual interfaces that make advanced AI capabilities accessible and engaging.

You will lead efforts to translate complex technical concepts into clear, compelling visual experiences across diverse platforms and formats.

As a key member of a cross-functional team, you will collaborate closely with AI engineers, product managers, and UX researchers to understand system capabilities, constraints, and user needs.

Your work will shape how users interact with AI-driven solutions, ensuring clarity, usability, and aesthetic excellence.

This position requires a blend of technical expertise, creative vision, and leadership skills to set design standards, mentor team members, and deliver high-impact visual solutions.

The Role

• Design intuitive, AI‑native interfaces.
  
  Lead the end‑to‑end design and implementation of user‑centered visual interfaces for AI experiences (chat/agents, data‑rich views, multimodal).
• Deep collaboration with cross‑functional teams.
  
  Partner with AI Engineers, Product Managers, and UX Researchers to translate model capabilities/constraints into interface decisions; co‑define requirements, acceptance criteria, and release scope.
• Prototyping & user testing.
  
  Rapidly prototype (Figma/React/Storybook) and run iterative usability tests to validate assumptions; incorporate human‑centered design methods to converge on the most effective patterns.
• Visual interface delivery readiness.
  
  Support the transition from visual design to delivery, ensuring clear communications, usability, accessibility, and feedback loops for visual design launches
• Data visualization & explainability.
  
  Define and implement accessible, brand‑aligned visualization patterns; communicate model behavior, confidence, and data lineage clearly to diverse audiences using approved dashboard and design‑center guidelines.
• Engineering integration for AI UX.
  
  Work with backend/ML teams to integrate model and retrieval APIs
• Standards, governance, and documentation.
  
  Create and maintain pattern libraries, usage guidance, and decision records; align to internal brand and technical guidelines
• Mentorship & leadership.
  
  Set the quality bar for interface engineering; mentor designers/engineers, run design reviews, and promote best practices across guilds/SIGs and partner teams.

All About You

• Bachelor’s or Master’s degree in Data Science, Cognitive Science, Human Computer Interface, Design, Psychology, Communications, Fine Arts, or a related field.
• Profound experience in broad visual interface design, engagement, communications and delivery skills across diverse industries, geographies, and capabilities
• General experience with Popular Gen AI tools for integration with graphic design and interfaces.
• Proficiency in visual design tools such as Sketch, Figma, Adobe XD, or similar.
• Visual design content management
• Strong understanding of human-centered design principles and methodologies
• Familiarity with multi modal AI applications leveraging text, voice, visual and video

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

We hire the most qualified candidate for the role.

In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role.

The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience.

Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

O'Fallon, Missouri: $138,000 - $221,000 USD

Atlanta, Georgia: $138,000 - $221,000 USD

Austin, Texas: $138,000 - $221,000 USD

Boston, Massachusetts: $159,000 - $254,000 USD