McAfee, Inc. is hiring: Sr Director User Experience in San Jose

Job description

Job Title: Sr Director User Experience

Role Overview

McAfee aspires to help every consumer feel safe online through an experience that creates confidence and trust.

To propel this mission, McAfee is hiring a Sr Director of UX to envision the next generation of privacy, identity, and security products.

The ideal candidate will have proven experience leading a highly collaborative team in the vision and delivery of mobile, web, and desktop products.

You will lead a mix of people managers and contributors and be responsible for developing people and practices.

You will collaborate closely with business and functional leaders across the product ecosystem to infuse a human-centered approach and balance speed with quality.

You will play a key role amplifying UX value and impact at scale.

In this role, you are accountable for data-informed excellence in all functions within UX (product design, content strategy, UXR, etc) and helping to shape and drive the experience of McAfee’s products in partnership with the product team.

Across the disciplines within the UX Team you will work to continually evolve the team’s craft and culture.

This is a remote role based in the United States.

Responsibilities

• Accountable for the experience across the portfolio of McAfee products


• Own and evolve the UX strategy across web, mobile, and platform experiences, ensuring consistency, usability, and emotional resonance.


• Lead and mentor a multidisciplinary team of product designers, researchers, UX writers, and design program managers.


• Define and communicate clear design principles, standards, and systems to support scalable design execution.


• Collaborate with Product, Engineering, Marketing, and Data teams to align on priorities, solve customer problems, and ship exceptional experiences.


• Champion the voice of the user through research, data, and storytelling—ensuring decisions are grounded in user needs and business context.


• Establish design metrics and success criteria that tie UX outcomes to product and business goals.


• Drive inclusive, accessible, and ethical design practices.


• Build a culture of feedback, creativity, collaboration, and continuous improvement.


• Be both coach and subject matter expert as you develop UX Leaders and mature the organization’s UX practices.

Qualifications

• 10+ years leading teams in a multi-skilled design organization, ideally at a high-growth technology company driving large-scale strategic initiatives.


• Proven success in shipping high-quality consumer or B2B2C digital products at scale.


• Deep understanding of design thinking, UX best practices, and user research methodologies.


• Experience with design systems, responsive design, and cross-platform UX.


• Strong leadership, communication, and influencing skills—able to represent design at the executive level.


• Passionate about mentoring, career development, and building diverse, high-trust teams.


• Excited to dive into the world of personal security and privacy and envision what might come next in this rapidly changing industry.


• Proven business acumen, cross-functional collaboration skills, and experience partnering with or supporting senior level executives.


• Able to influence and drive product direction with cross-functional stakeholders at the VP and C-suite level.


• A strategic communicator able to articulate clear design rationale and its connection to the business and impact for customers.


• Ability to operate at both strategic and executional levels, balancing vision with iteration.


• Comfortable working in ambiguity and able to operate successfully in a fast-paced, matrix environment.

Bonus factors

• Experience in consumer security, fintech, or healthtech where trust and risk are core user considerations.


• Exposure to voice, chatbots, or multimodal interfaces.


• Demonstrated experience designing AI-first products, ideally involving Generative AI, LLMs, or agentic interactions.

#LI-Remote

Company Overview

McAfee is a leader in personal security for consumers.

Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.

Benefits

Note: We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day.

We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Bonus Program


• 401k Retirement Plan


• Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage


• Paid Parental Leave


• Support for Community Involvement


• 14 Paid Company Holidays


• Unlimited Paid Time Off for Exempt Employees


• 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year

We’re serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

The starting pay range for this position is $164,750.00-$270,665.00.

McAfee takes into consideration an individual’s skillset, experience and location in making final salary determinations.

For further details, please discuss with the Talent Acquisition Partner.

Please click here () to view and download the Job Applicant Privacy Notice, which applies to all McAfee job applicants who are residents of the state of California.

Required Skill Profession

Computer Occupations