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Urgent! Member Experience Rep I - Part Time (20 Hours) - Cross Pointe Job Opening In – Now Hiring Wright-Patt Credit Union Inc.
Member Experience Representatives I (MERs) deliver extraordinary service while accurately and efficiently processing a variety of cash and inquiry transactions for members while adhering to applicable policies and procedures.
MERs proactively suggest appropriate products and services to help members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services.
+ Provide extraordinary member service by being knowledgeable, engaging with members, making members feel valued and consistently applying defined service standards.
Accurately process transactions for members, including but not limited to, cashing checks, receiving deposits and payments, processing withdrawals, conducting information inquiries, processing credit card advances, processing transactions from night depository, etc.
(60%)
+ Listen actively to fully understand and answer members’ questions/concerns and offer guidance to appropriate products and services.
Proactively identify and make appropriate qualified referrals for members that will save members time, money and/or provide peace of mind.
Look for ways to enhance members’ relationships by building trust and confidence.
(15%)
+ Ensures proper policies, procedures, risk mitigation activities, and operating controls are followed.
(i.e., security, member identification, fraud prevention, etc.) Reports gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated.
(15%)
+ Balance assigned cash drawer during and at the end of each workday.
(5%)
+ Perform miscellaneous duties such as end of day activities, filing, answering phones, maintaining supplies, etc.
(5%)
Required Skills
+ Must have a High School Diploma or equivalent or ten (10) years equivalent work experience.
+ Some post-secondary education is preferred.
+ Must be able to learn and apply a variety of software applications.
+ Must have accurate keyboarding skills.
+ Prior experience in a retail service environment to include cash handling and member service preferred.
+ While performing the duties of this job, the partner is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
+ The partner is frequently required to walk and sit.
The partner is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
+ The partner must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
Required Experience
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Unlock Your Member Experience Potential: Insight & Career Growth Guide
Real-time Member Experience Jobs Trends in , United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Member Experience in , United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 109338 jobs in United States and 0 jobs in . This comprehensive analysis highlights market share and opportunities for professionals in Member Experience roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Wright-Patt Credit Union Inc. is currently hiring and seeking a Member Experience Rep I Part Time (20 Hours) Cross Pointe to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Member Experience Rep I Part Time (20 Hours) Cross Pointe Jobs .
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Wright-Patt Credit Union Inc. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Member Experience Rep I Part Time (20 Hours) Cross Pointe Jobs United States varies, but the pay scale is rated "Standard" in . Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Member Experience Rep I Part Time (20 Hours) Cross Pointe typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Member Experience Rep I Part Time (20 Hours) Cross Pointe interview at Wright-Patt Credit Union Inc., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Wright-Patt Credit Union Inc.'s products or services and be prepared to discuss how you can contribute to their success.
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