Urgent! Message Center Operator Job Opening In Springfield – Now Hiring Trinity Health
**Employment Type:**
Full time
**Shift:**
Rotating Shift
**Description:**
**Mercy Medical Center** a member of Trinity Health Of New England is looking for a **Message Center Operato** r to join our team of mission-driven healthcare innovators.
**You Will Be Responsible For:**
+ Operates multiple-line telephone console in a regional hospital switchboard to answer, transfer and relay incoming telephone calls and place outgoing calls.
+ Operates public address system as requested.
+ Identifies and responds to “code” situations.
+ Provides routine approved patient information to callers and refers other inquiries to supervisor.
+ Provides excellent customer service to all callers.
+ Contacts security as request by employees or visitors in need of escorts to parking or in response to other assistance.
**Minimum** **Requirements** :
+ High School Diploma or Equivalent
+ One (1) year experience answering telephones as the primary job responsibility.
Telephone Message Center and/or Hospital Operator experience a plus.
+ Work requires the analytical ability to gather and interpret data in situations where the information or problems are not overly difficult or complex.
+ Excellent listening, verbal and written communication skills.
Accurate typing and spelling skills mandatory.
Multi-lingual a plus.
+ Work requires the ability to exchange information on factual matters, explain hospital policies and / or relay messages to appropriate personnel.
This type of interaction requires courtesy and tact when dealing with patients, visitors, and / or hospital employees.
**Highlights**
+ **FULL TIME - Rotating Shifts**
+ Become a valued member of an excellent, dedicated health care team
+ Competitive Benefits Package effective on first day
+ Generous shift differentials
**Facility Information**
Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment.
We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states.
Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes.
We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
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Unlock Your Message Center Potential: Insight & Career Growth Guide
Real-time Message Center Jobs Trends in Springfield, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Message Center in Springfield, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 61654 jobs in United States and 390 jobs in Springfield. This comprehensive analysis highlights market share and opportunities for professionals in Message Center roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Trinity Health is currently hiring and seeking a Message Center Operator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Message Center Operator Jobs Springfield.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Trinity Health adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Message Center Operator Jobs United States varies, but the pay scale is rated "Standard" in Springfield. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Message Center Operator typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Message Center Operator interview at Trinity Health, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Trinity Health's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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