Job description
Metro College Internship Program-ADA QA Specialist-SWACC
Job ID:
250927
Location:
DC/MD/VA Metro Locations
Posting Open-Close
10/14/2025
-
10/28/2025
Union
FLSA
Nonexempt
NRP
Regular/Temporary:
Regular
**Job Description**
**The Metro College Internship Program will run from June 1, 2026, to August 14, 2026.**
**Marketing Statement**
At WMATA's System-Wide Accessibility (SWACC) team, we don't just check boxes-we transform the way people move through our region.
As an intern, you'll dive into real projects that make a visible difference:
+ Design Review -Ensure new stations, bus stops, and facilities meet the highest accessibility standards.
ADA Audits-Gain hands-on experience inspecting our system, turning compliance checks into actionable insights that improve lives.
+ Public Involvement & Capture and share the voices of riders with disabilities, turning community input into smarter, more inclusive solutions.This is your chance to learn, lead, and tell the story of accessibility in action.
From dashboards and data to community engagement and design innovation, you'll help shape how millions of people experience transit every day.
The System-Wide Accessibility (SWACC) Department is committed to building a transit system that is universally accessible and inclusive one where no rider is left behind.
Come join our team this summer as we continue our work to:
-Create a transit system that works for everyone, regardless of ability, age, or circumstance
-Provide safe, reliable, seamless, and efficient transportation with equitable access across bus, rail, stations, and digital platforms
-Lead in accessibility innovation, integrating human-centered and universal design principles into every stage of planning, infrastructure, and service delivery
-Ensure a fully accessible workplace, where employees with disabilities can thrive and contribute meaningfully
The following are various roles and responsibilities that this summer's interns will have:
· Architecture, Urban Planning, or Civil Engineering-support design reviews, accessibility audits, and integration of universal design and human centered principles in the built environment.
· Rehabilitation Counseling or Disability Studies-contribute to accessibility awareness, barrier analysis, and customer engagement strategies.
· Public Policy, Public Administration, or Political Science assist with regulatory research, accessibility policy development, and compliance documentation.
· Human Factors, Industrial Design, or Ergonomics-provide insights on usability, inclusive product/system design, and human-centered approaches to transit.
· Computer Science, Information Technology, or Human-Computer Interaction (HCI)-support digital accessibility testing, WCAG/Section 508 compliance reviews, and accessible technology innovation.
· Rehabilitation Engineering or Biomedical Engineering apply technical expertise in assistive technology, adaptive systems, and accessibility innovation.
· Data Analytics, Statistics, or Applied Mathematics-analyze audit results, identify system-wide trends, and prepare dashboards or reports to guide remediation planning.
· Industrial Engineering or Systems Engineering -strengthen processes for accessibility audits, quality assurance, and remediation planning.
Environmental Science or Public Health- connect accessibility audits with broader impacts on safety, and equitable access to transportation
**MINIMUM QUALIFICATIONS AND EXPERIENCE:**
Graduation from high school or the possession of a high school equivalency certificate.
Applicant must be attending an accredited college or university pursuing a degree in a discipline deemed appropriate for the position intern is seeking.
For students hired as Summer College Interns, the following distinctions are made from the above provisions of the Student Intern description.
1.
The intern's major or area of concentration must be aligned with the academic and functional requirements of the position for which the student has applied.
2.
The intern should at minimum be a rising college sophomore.
3.
The intern must possess a minimum cumulative 2.8 GPA.
4.
In cases where the internship is a progressive internship offering the consecutive summer opportunities through graduation, the intern must receive a favorable performance evaluation for the prior summer in order to be considered for each subsequent summer.
**Medical Group:**
Satisfactorily complete the medical examination for this position, if required.
The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.
**SUMMARY:**
This is an introductory, preparatory and training opportunity for college and graduate students designed to provide hands-on and practical transit industry work experience.
Areas include but are not limited to: Bus and/or Rail Operations, Safety/Emergency Management, Engineering, Police, Information Technology, City/Urban Planning and General business functions.
The assignments are on a temporary basis not to exceed thirteen (13) weeks of summer employment.
Student interns may rotate to various departments based on their major in college/university and/or the respective departmental assignment.
The student intern is supervised by an appropriate Executive or designee.
**MAJOR DUTIES:**
Duties will vary dependent on the assigned department.
General duties may include activities in which the student intern:
Compiles, reviews and analyzes data.
Operates a personal computer to verify, input and correct data required for producing reports.
Researches data for and assists in the preparation of management, operations, technical and administrative reports.
Utilizes management memoranda, fiscal and operations reports and data to complete assignments.
Produces tangible work product specific to the assigned department to include presentations, reports, correspondence, graphic representation of data and/or project plans.
Reviews reports to identify problems based upon standard criteria and guidance from supervisors; recommends solutions as instructed.
Participates in training sessions related to various functions performed by department to which assigned; attends appropriate Authority, departmental and office meetings, etc., in order to gain exposure to transit functions.
Participates in and/or leads departmental meetings, working sessions, etc.
**Evaluation Criteria**
Consideration will be given to applicants whose resumes demonstrate the required education and experience.
Applicants should include all relevant education and work experience.
Evaluation criteria may include one or more of the following:
+ Skills and/or behavioral assessment
+ Personal interview
+ Verification of education and experience (including certifications and licenses)
+ Criminal Background Check (a criminal conviction is not an automatic bar to employment)
+ Medical examination including a drug and alcohol screening (for safety sensitive positions)
+ Review of a current motor vehicle report
**Closing**
WMATA is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.
This posting is an announcement of a vacant position under recruitment.
It is not intended to replace the official job description.
Job descriptions are available upon confirmation of an interview.
Required Skill Profession
Other General
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