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Mgr IT Service Delivery Job Opening In San Antonio – Now Hiring University Health


Job description

POSITION SUMMARY/RESPONSIBILITIES

Oversees daily operations of the Network Operations Center (NOC), PBX Operators, EDI/Computer Operations, and Service Delivery functions.

Responsible for planning, design, installation, billing, and maintenance of phones, overhead systems, pagers, and network infrastructure.

Ensures high availability, performance, and security of communication and data systems.

Maintains import specifications for data integration processes including mappings and HIPAA transaction schemas.

Leads service delivery initiatives to ensure consistent, high-quality IT support across the organization.

Coordinates with networking and infrastructure teams to support system upgrades, outages, and emergency response.

Maintains knowledge and experience in Everbridge, ARC, ECHO, and relevant network monitoring and imaging systems.

Provides supervision and training for designated personnel.

Serves as a representative in departmental, hospital and community task forces, committees, quality teams and advisory groups as appropriate.

EDUCATION/EXPERIENCE



Associate’s degree is preferred.

May substitute a high school diploma and progressively responsible experience in a related field for degree.

Five years of experience in telecommunications, network operations, computer operations, or IT service delivery, including experience as an operator on a multi-position switchboard and familiarity with radio paging systems, is required, two years of which must be in a hospital or related health care setting.

Two years’ experience with network systems such as Avaya, Cisco, and overhead paging systems required.

Knowledge of HIPAA 5010 transaction sets is required.

Two years of ETL experience with data integration software is desired.

Experience with network monitoring tools, computer imaging systems, and IDX patient census software preferred.

One year experience with Windows Office is preferred.

Six months experience with MIR3 electronic notification system and/or a physician on-call system is preferred.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Mgr IT Potential: Insight & Career Growth Guide


Real-time Mgr IT Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Mgr IT in San Antonio, United States, highlighting market share and opportunities for professionals in Mgr IT roles.

15921 Jobs in United States
15921
403 Jobs in San Antonio
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Download Mgr It Jobs Trends in San Antonio and United States

Are You Looking for Mgr IT Service Delivery Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at University Health adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Mgr IT Service Delivery Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in San Antonio. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Mgr IT Service Delivery?

Key qualifications for Mgr IT Service Delivery typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Mgr IT Service Delivery Job Success

University Health interview tips for Mgr IT Service Delivery

Here are some tips to help you prepare for and ace your Mgr IT Service Delivery job interview:

Before the Interview:

Research: Learn about the University Health's mission, values, products, and the specific job requirements and get further information about

Other Openings

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During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Final Thought:

To prepare for your Mgr IT Service Delivery interview at University Health, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the University Health's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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