Mgr, Patient Access - Patient Access Mgmt_QHS (Full-Time, 40 Hours, Day Shift)

RESPONSIBILITIES

I.

JOB SUMMARY/RESPONSIBILITIES:
• Directs and manages the day-to-day operations of assigned patient access departments, including but not limited to Admitting, Patient Financial Counseling, ER Registration, Pre-Registration, Insurance Verification, Authorizations, Billing Inquiry and Training.
• Ensures programs, services and activities support strategic plans, and the goals and objectives of The Queen’s Health System (QHS).
• Ensures operations and functions are in compliance with regulatory requirements and the policies and procedures of QHS.
• Collaborates and coordinates functions, services and operations to ensure alignment with related departments throughout QHS.

II.

TYPICAL PHYSICAL DEMANDS:
• Finger dexterity, seeing, hearing, speaking.
• Continuous: sitting, static gripping of an object for prolonged periods.
• Frequent: walking.
• Occasional: standing, stooping/bending, climbing stairs, walking on uneven ground, lifting and carrying usual weight of 1 pound up to 5 pounds, reaching above, at and below shoulder level, frequent gripping of an object.

III.

TYPICAL WORKING CONDITIONS:
• Not substantially subjected to adverse environmental conditions.
• Minimal exposure to communicable diseases and bodily fluids.

IV.

MINIMUM QUALIFICATIONS:
A.

EDUCATION/CERTIFICATION AND LICENSURE:
• Bachelor’s degree in business administration, finance, or a related field; or four (4) years progressive experience in patient access or business services may be substituted for the educational requirement.

B.

EXPERIENCE:
• In addition to educational requirement, five (5) years patient access or revenue cycle experience, preferably in a comparable organization.
• Two (2) years supervisory/leadership experience.
• Prior experience training and coordinating education/training activities, preferably in a patient access setting.
• Ability to communicate clearly and effectively at all organizational levels, both verbally and in writing.
• Demonstrated experience with computer applications and information systems, including Microsoft Office applications, i.e. Word, Excel, PowerPoint.

Equal Opportunity Employer/Disability/Vet