Job Overview
Company
Macpower Digital Assets Edge Private Limited
Location
Malvern, Pennsylvania
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Job Description
Experience Required:
- 4+ years of hands-on experience with MS Dynamics CRM (total 8+ years of overall IT experience).
- Experience in at least 2 full-cycle MS Dynamics CRM implementation projects.
Key Responsibilities:
- Work closely with business and technical teams to gather requirements, analyze gaps, and design solutions.
- Configure, customize, and extend MS Dynamics CRM using plugins, custom workflows, JavaScript, and web resources.
- Develop and maintain integrations with enterprise systems (ERP, LOB apps, Outlook, SharePoint, O365, AD Sync).
- Perform data migration using tools like Scribe, SSIS, or similar ETL solutions.
- Design and develop OOB CRM reports, custom SSRS reports, and dashboards.
- Implement CRM security models, role-based access, and best practices.
- Utilize CRM Web API, OData/REST, and SOAP services for integrations.
- Work on Agile (SCRUM/KANBAN) methodologies, participating in sprint planning and reviews.
- Collaborate on high-level design sessions and recommend best-fit CRM solutions.
- Develop and optimize .NET components (WCF, SSIS, SSRS, SQL Server) related to CRM.
- Troubleshoot and resolve technical issues in CRM Online/Dynamics 365 (Entities, Workflows, BPFs, Customizations).
- Ensure smooth deployment and post-go-live support.
Technical Skills & Must-Have Experience:
- MS Dynamics CRM 2013/2015/365 (Configuration, Customization, Extensions)
- CRM Integrations (ERP, Outlook, SharePoint, O365, AD Sync, REST/SOAP, NServiceBus)
- Plugin Development, Custom Workflows, JavaScript, Web Resources
- Data Migration (Scribe, SSIS, or similar tools)
- CRM Security Model & Reporting (OOB Reports, SSRS)
- .NET Stack (WCF, SQL Server, SSIS, SSRS)
- Agile Development (SCRUM/KANBAN)
Soft Skills:
- Strong communication and articulation skills.
- Ability to collaborate with cross-functional teams.
- Analytical mindset with a problem-solving approach.
Preferred Qualifications:
- Knowledge of Sales Force Automation, Marketing Automation, and Service Management in CRM.
- Exposure to best practices in CRM design and development.
About Macpower Digital Assets Edge Private Limited
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