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Urgent! Mid-Level Infrastructure Administrator (NEI-6) Job Opening In Bethesda – Now Hiring CyberData Technologies
Job Title: Mid-level Infrastructure Administrator (NEI-6)
Location: Bethesda, MD
CyberData Technologies is seeking a skilled Infrastructure Administrator to support the high availability IT infrastructure and operations of a clinical environment.
This hybrid role involves on-site work and may require evening and weekend availability.
The ideal candidate will possess strong expertise in network administration, clinical IT systems, and specific technical skills and problem-solving capabilities.
Key Responsibilities
System Administration and IT Operations:
+ Provide production support for networked systems, including daily operations, monitoring, and troubleshooting.
+ Identify, diagnose, and resolve network issues in a timely manner.
+ Escalate and communicate status updates to agency management and internal stakeholders.
+ Participate in an on-call rotation, providing after hours support for the critical clinic systems per SLA requirements.
IT Infrastructure Support:
+ Monitor and maintain the clinic’s high-availability IT infrastructure, including Nutanix clusters running Acropolis (AHV), Nutanix Files Storage, and Nutanix DR solutions.
+ Maintain clinic systems across production and disaster recovery sites.
+ Support clinical IT systems, including configuration and ongoing maintenance.
+ Address IT-related incidents within defined SLA response times.
+ Support compliance with NIH security standards.
+ Create, maintain and follow SOP’s for managing the clinic’s systems.
System Maintenance and Security:
+ Apply security patches and updates as required.
+ Perform after-hours and weekend system maintenance when necessary.
+ Assist in testing and documenting findings for the Continuity of Operations Plan (COOP).
+ Support database and backup administrators as needed.
+ Maintain clinic systems inventory in the Configuration Management System (CMS) and track all changes per change management guidelines.
Assessment and Reporting:
+ Support Security Assessment & Accreditation (SA&A) tasks.
+ Review daily clinic infrastructure emails and take appropriate action on system alerts and notifications.
Qualifications:
Experience:
+ Minimum 3 years of experience working in high-availability environments.
+ Experience supporting IT infrastructure and virtualization, preferably using Nutanix HCI (AOS, Acropolis AHV, Nutanix Files, DR solutions).
+ Experience with PowerShell, Active Directory, Microsoft Windows Servers (2012-2022).
+ Solid understanding of networking protocols
Skills:
+ Strong problem-solving and troubleshooting skills in network and system administration.
+ Ability to balance operational and project demands in a high-pressure environment.
+ Ability to demonstrate initiative with task-management and issue resolution.
+ Effective communication skills to engage with technical staff, clinicians, and management.
+ High attention to detail and adherence to SOPs in a regulated environment.
Preferred Certifications:
+ CompTIA Security+ or Network+
+ ITIL Foundation
+ Microsoft Server OS certifications
+ Nutanix Certified Associate (NCA) or higher
✨ Smart • Intelligent • Private • Secure
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Unlock Your Mid Level Potential: Insight & Career Growth Guide
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Great news! CyberData Technologies is currently hiring and seeking a Mid Level Infrastructure Administrator (NEI 6) to join their team. Feel free to download the job details.
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