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Urgent! Mid-Level Infrastructure Administrator (NEI-6) Job Opening In Bethesda – Now Hiring CyberData Technologies

Mid Level Infrastructure Administrator (NEI 6)



Job description

Job Title: Mid-level Infrastructure Administrator (NEI-6)

Location: Bethesda, MD

CyberData Technologies is seeking a skilled Infrastructure Administrator to support the high availability IT infrastructure and operations of a clinical environment.

This hybrid role involves on-site work and may require evening and weekend availability.

The ideal candidate will possess strong expertise in network administration, clinical IT systems, and specific technical skills and problem-solving capabilities.

Key Responsibilities

System Administration and IT Operations:


+ Provide production support for networked systems, including daily operations, monitoring, and troubleshooting.

+ Identify, diagnose, and resolve network issues in a timely manner.

+ Escalate and communicate status updates to agency management and internal stakeholders.

+ Participate in an on-call rotation, providing after hours support for the critical clinic systems per SLA requirements.


IT Infrastructure Support:


+ Monitor and maintain the clinic’s high-availability IT infrastructure, including Nutanix clusters running Acropolis (AHV), Nutanix Files Storage, and Nutanix DR solutions.

+ Maintain clinic systems across production and disaster recovery sites.

+ Support clinical IT systems, including configuration and ongoing maintenance.

+ Address IT-related incidents within defined SLA response times.

+ Support compliance with NIH security standards.

+ Create, maintain and follow SOP’s for managing the clinic’s systems.


System Maintenance and Security:


+ Apply security patches and updates as required.

+ Perform after-hours and weekend system maintenance when necessary.

+ Assist in testing and documenting findings for the Continuity of Operations Plan (COOP).

+ Support database and backup administrators as needed.

+ Maintain clinic systems inventory in the Configuration Management System (CMS) and track all changes per change management guidelines.


Assessment and Reporting:


+ Support Security Assessment & Accreditation (SA&A) tasks.

+ Review daily clinic infrastructure emails and take appropriate action on system alerts and notifications.


Qualifications:

Experience:


+ Minimum 3 years of experience working in high-availability environments.

+ Experience supporting IT infrastructure and virtualization, preferably using Nutanix HCI (AOS, Acropolis AHV, Nutanix Files, DR solutions).

+ Experience with PowerShell, Active Directory, Microsoft Windows Servers (2012-2022).

+ Solid understanding of networking protocols


Skills:


+ Strong problem-solving and troubleshooting skills in network and system administration.

+ Ability to balance operational and project demands in a high-pressure environment.

+ Ability to demonstrate initiative with task-management and issue resolution.

+ Effective communication skills to engage with technical staff, clinicians, and management.

+ High attention to detail and adherence to SOPs in a regulated environment.


Preferred Certifications:


+ CompTIA Security+ or Network+

+ ITIL Foundation

+ Microsoft Server OS certifications

+ Nutanix Certified Associate (NCA) or higher




Required Skill Profession

Other General



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