Mixed Methods UX Researcher, Search Job at Google Inc. in Mountain View

Locations: San Francisco, CA; Mountain View, CA; +1 more

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The applicant pool in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Mountain View, CA, USA; New York, NY, USA.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in an applied research setting (e.g., product or academic), or similar.
• Experience with quantitative and qualitative research methods, including usability testing, log analysis, and surveys.

Preferred qualifications

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
• 3 years of experience managing projects, and working in a cross-functional organization.
• Experience in a variety of product spaces, applied research, or academic settings.
• Proficiency in communicating user research findings with cross-functional partners to drive impact.

About the job

At Google, we follow a simple but vital premise: Focus on the user and all else will follow.

User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers.

We care deeply about the people who use our products.

The UX team gathers insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design.

We collaborate with engineering and product management to create industry-leading products that deliver value for users and Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs and work with stakeholders across functions and levels to have impact at all stages of product development.

You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

You’ll have opportunities to learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

As a Mixed Methods UX Researcher (UXR), you’ll use various methods to understand users and provide data-driven recommendations to improve user experience.

In Google Search, we reimagine what it means to search for information—any way and anywhere.

To do that, we solve complex engineering challenges and expand our infrastructure while maintaining a universally accessible and useful experience for people around the world.

In joining the Search team, you’ll have an opportunity to impact billions of people globally.

The US base salary range for this full-time position is $151,000-$222,000 plus bonus, equity, and benefits.

Our salary ranges are determined by role, level, and location.

Within the range, individual pay is determined by work location and other factors, including job-related skills, experience, and education or training.

Your recruiter can share more about the specific salary range for your location during the hiring process.

Compensation details listed in US role postings reflect base salary only and do not include bonus, equity, or benefits.

Responsibilities

• Work with a collaborative, user-centric team to move the Google experience forward, partnering with UXRs to conduct foundational and iterative research.
• Own the qualitative and quantitative UXR roadmap for project areas with horizontal and vertical impact.
• Work with stakeholders to formulate research questions and influence product strategy and design through research and analyses.
• Create scalable frameworks to understand users and their needs, stated and unstated, for your product team by visualizing user data.
• Develop insights to create useful, usable, and delightful new products and features for Googlers and continually innovate on existing products.

Google is an equal opportunity and affirmative action employer.

We are committed to building a workforce representative of the users we serve, fostering belonging, and providing equal employment opportunities regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

See Google’s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes.

Do not forward resumes to our jobs alias, Google employees, or any other organization location.

Google is not responsible for any fees related to unsolicited resumes.