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Urgent! Network Administrator/Engineer Job Opening In Maui County – Now Hiring Alakaina Foundation Family of Companies

Network Administrator/Engineer



Job description

DESCRIPTION OF RESPONSIBILITIES:

  • Perform configuration, installation, monitoring, troubleshooting, repair, preventative, and corrective maintenance for all site operational network infrastructure to include all routers, switches, encryption devices, peripheral equipment, file/print servers, software, configuration, security and vulnerability management, and interfaces.
  • Ensure continuous network access and to perform troubleshooting and recurring maintenance required to restore network service, improve security, reliability, and performance.
  • Maintain Uninterrupted Power Supply (UPS) capability to all critical network components to maintain system availability.
  • Install, operate, and maintain vulnerability management hardware and software.
  • Maintain, update, and enforce AFIN network security policies to detect unauthorized network activity and maintain records of compliance.
  • Apply and maintain network management Automated Information Systems (AIS) to include SolarWinds, Splunk, Puppet, Cisco Identity Services Engineer (ISE), Cisco Prime, Terminal Access Controller Access Control System (TACACS), and GEM X Universal Remote Encryptor Manager.
  • Configure, manage, maintain all VoIP/PA/VTC/Intercom systems to include Cisco Unified Call Manager (CUCM) servers, Cisco media gateway routers, analog phones, vIPer, and Cisco 7900-series, 7800-series, and 8800-series IP telephones.
  • Respond, troubleshoot, and mitigate all connectivity, signal quality, degradation of services, and capacity concerns by utilizing the current Network Management System.
  • Perform cryptographic rekeys in support of SIPRNet and JWICS operations.
  • Respond to support calls, emails, tickets, and outages from 15 SPSS customers and the Communications Focal Point (CFP).

    The Contractor shall provide end-to-end troubleshooting for NIPRNet, SIPRNet, and JWICS LAN, MAN, WAN, PA, VoIP, and VoSIP systems.
  • Perform installation support for NIPRNet, SIPRNet, and JWICS LAN, MAN, WAN, VoIP, or VoSIP requirements.
  • Support all integration projects during installations and/or equipment enhancements.
  • Support all inspections of the Contractor’s area of responsibility (i.e., Command Cyber Readiness Inspections (CCRIs), Inspector General (IG) visits and actively support Unit Self-Assessments Program and MICT checklist(s) assignment.)
  • Provide change management, software patching, administrative support, troubleshooting, and repair for 15SPSS communications systems encompassing the operational network.
  • Assist End User specialists with troubleshooting any network issues affecting communications systems to include Window 7 workstations, Windows 10 workstations, Windows Server 2008, and Windows Server 2012, Red Hat Enterprise Linux (RHEL), Network Printers, Commercial Mobile Devices (CMD), Land Mobile Radios (LMR), and Video Teleconferencing Systems (VTCs).
  • Troubleshoot, and repair failed automated patching on client systems.
  • Apply DISA STIGs, IAVAs, TCNOs, TCTOs and Local Security Guidelines, while following local change management policies and procedures.
  • Answer calls, e-mails, and tickets submitted by customers within 24 hours of notification.
  • Remotely troubleshoot and resolve end user support tickets and work orders.

    If on-site repair is required, the Contractor shall coordinate and transfer tickets to End User specialist for response and resolution.
  • Maintain and administer an integrated data management system for collection, control, publishing, and delivery of all program documents.
  • The data management system shall include but not be limited to the following types of documents: Standardized Switch/Router Configurations, Network Topology Diagram, IP Address Management, Virtual LAN Management, TCNO Database, AFNetOps Compliance Tracker, and STIG Compliance Checklists.
  • Provide the government with electronic access to this data, including access to printable reports.

    Documentation shall also include equipment listing with serial/model numbers and manufacturer specifications.
  • Perform cable installation, fabrication, and management to include Protected Distribution Systems (PDS), fiber optic cabling, and CAT 5E/6E cabling.
  • Will be responsible for maintaining, renewing, receiving, and distributing all essential software licenses for network operations.
  • Shall meet response time: 100% for emergency; 95% for urgent; and 90% for routine tickets.
  • Maintain hours of operation for CFP support as 0700-1630, Monday through Friday (Bldg.

    550) and 0600-1500 (MSSC), excluding Federal Holidays
  • Other duties as assigned by supervisor.
  • REQUIRED DEGREE/EDUCATION/CERTIFICATION:

  • DoD 8140 IAT Level 2 Certified
  • CCNA/CISSP (*Preferred)
  • Bachelor’s degree in IT field (*Preferred)
  • REQUIRED SKILLS AND EXPERIENCE:

    Three (3) years related experience

    REQUIRED CITIZENSHIP AND CLEARANCE:

  • Must be a U.S. Citizen
  • Must pass Single Scope Background Investigation (SSBI).
  • Must have an active DoD SECRET clearance, must be willing to obtain TS/SCI clearance.
  • The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider.

    Employees enjoy competitive salaries.

    Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.


    Required Skill Profession

    Computer Occupations



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