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Urgent! Network Management Operations Manager Job Opening In Cary – Now Hiring Crossfire Consulting Corporation
Department: Government Network Service Assurance / Federal Major Incident Management
Overview for the Network Management Operations Manager:
We are seeking a highly motivated and experienced Major Incident Manager to provide top-tier incident management for Telecommunication Federal customers.
In this role, you will leverage your extensive knowledge of domestic and international telecom services (data, voice, IP, managed services) to drive major outage issues and ensure a positive customer experience.
You will act as a customer advocate, collaborating with internal teams and external partners to drive timely and effective resolutions while keeping our customers updated on resolution progress.
Key Responsibilities for the Network Management Operations Manager:
Provide proactive and reactive incident management for Telecommunication customers, utilizing your deep understanding of network infrastructure and service offerings.
Demonstrate expertise in troubleshooting and resolving technical issues related to data, voice, IP, and managed services, leveraging your knowledge of support systems.
Proactively communicate with customers throughout the incident management lifecycle, providing timely updates and managing expectations effectively.
Collaborate with internal technical teams, sales teams, and external partners to escalate issues, facilitate conference bridges, and drive root cause analysis.
Champion the use of Telecommunication s automation tools, such as VEC, email statuses, and e-bonding, automation to streamline processes and improve efficiency.
Demonstrate a proactive approach to problem-solving, identifying chronic issues and developing action plans to prevent recurrence.
Participate in an on-call rotation to provide after-hours and weekend support to customers as needed.
Qualifications for the Network Management Operations Manager:
✨ Smart • Intelligent • Private • Secure
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Unlock Your Network Management Potential: Insight & Career Growth Guide
Real-time Network Management Jobs Trends in Cary, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Network Management in Cary, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 101116 jobs in United States and 123 jobs in Cary. This comprehensive analysis highlights market share and opportunities for professionals in Network Management roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Crossfire Consulting Corporation is currently hiring and seeking a Network Management Operations Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Network Management Operations Manager Jobs Cary.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Crossfire Consulting Corporation adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Network Management Operations Manager Jobs United States varies, but the pay scale is rated "Standard" in Cary. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Network Management Operations Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Network Management Operations Manager interview at Crossfire Consulting Corporation, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Crossfire Consulting Corporation's products or services and be prepared to discuss how you can contribute to their success.
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