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Network Support Engineer Tier 2 Job Opening In Walpole MA – Now Hiring Blueport


Job description

Job Description Job Description Location: Hybrid: Walpole, MA (for MA & RI candidates) Remote: depending on experience: ONLY the following states: FL, MD, CO, NC, MO, UT Blueport is looking for a Network Support Engineer II who thrives on solving complex challenges, keeping networks running flawlessly, and being the go-to expert for escalated support.

This is a hands-on role where you’ll work directly with customers, optimize performance, and ensure connectivity for leading multifamily and hospitality businesses.

Join Blueport and help deliver the future of connected living.

We’re seeking a Network Support Engineer II to keep our clients’ networks running at peak performance and provide expert support when it matters most.

In this role, you’ll troubleshoot complex issues, optimize systems, and collaborate with our engineering and customer success teams to ensure seamless, reliable connectivity.

From hospitality to multifamily communities, you’ll play a key role in delivering best-in-class network experiences that power our clients’ success.

Why You’ll Love Working at Blueport · Competitive benefits including 401(k), health, dental, and vision insurance · Paid time off so you can recharge · Opportunities for growth and career advancement · A collaborative, innovative culture where your voice matters · Work with cutting-edge technology that powers hotels and multifamily communities nationwide What You’ll Do · Be the Tier 2 escalation point, resolving advanced network issues · Support and mentor Tier 1 team · Configure and maintain switches, routers, firewalls, VLANs, ACLs, VPNs, and routing protocols · Monitor network performance, troubleshoot incidents, and enhance security · Deploy and test new equipment and solutions · Collaborate across teams to deliver seamless connectivity and service What You Bring · 2 years in a call center or support environment · Strong knowledge of networking fundamentals (IP addressing, subnetting, VLANs, wireless) · Hands-on experience with HP & Cisco switch CLI · Ability to talk with customers to be able to understand issues at hand · Excellent problem-solving skills and the ability to explain solutions clearly Disclaimer: This job description/posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Qualified Applicants must be legally authorized for employment in the United States.

Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Blueport, Inc.

is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service or any other class protected by state or federal law.

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Unlock Your Network Support Potential: Insight & Career Growth Guide


Real-time Network Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Network Support in Walpole, MA, United States, highlighting market share and opportunities for professionals in Network Support roles.

49052 Jobs in United States
49052
16 Jobs in Walpole, Ma
16
Download Network Support Jobs Trends in Walpole, Ma and United States

Are You Looking for Network Support Engineer Tier 2 Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Blueport adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Network Support Engineer Tier 2 Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Walpole MA. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Network Support Engineer Tier 2?

Key qualifications for Network Support Engineer Tier 2 typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Network Support Engineer Tier 2?

To improve your chances of getting hired for Network Support Engineer Tier 2, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Network Support Engineer Tier 2 Job Success

Blueport interview tips for Network Support Engineer Tier 2

Here are some tips to help you prepare for and ace your Network Support Engineer Tier 2 job interview:

Before the Interview:

Research: Learn about the Blueport's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Network Support Engineer Tier 2 interview at Blueport, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Blueport's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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