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Network Technician - Advanced Job Opening In Anderson – Now Hiring InterSources


Job description


Position: Network Technician - Advanced
Location: Anderson, SC - 29625


Duration of the Contract: 12 months



Daily Responsibilities:
  • Monitors Clemson network, server, and application elements, resolves incidents and service requests and/or consults with the subject matter expert team for incident resolution.

    Applies simple state-of-the-art technology to meet and improve the network control center.
  • Control network and system processing.

    Responds to customer inquiries and alters via emails, incoming calls, and walk-ins.

    Conducts routine inspections on equipment and reports any abnormalities.

    Other operational duties as assigned, such as meetings, project work, administration and facilities requirements.

  • Configure network and system resources and maintain corresponding system records and documentation.

    Provides Tier II support as per SME agreements.

    Performs periodic maintenance and monitoring of computer systems.

    Performs pre-configured port activations on network switches.

  • Prepares and reviews documentation for use in operations for training and the knowledge base.

    Participates in training and cross-training for the Tier II.

    Provides customer service for all information and/or telecommunication network systems support areas.

  • Required Skills:
  • 5+ years IP Network Troubleshooting
  • 3+ years DNS configuration
  • 3+ years Understanding of monitoring tools (Splunk, SolarWinds)
  • 2+ years ServiceNow ITSM Tool
  • 2+ years Server Batch Scripting
  • 2+ years Cisco Network Tools (ISE, Catalyst)
  • 2+ years Technical writing experience
  • Preferred Skills:
  • Understanding of Mainframe batch processing
  • Python Scripting
  • Ansible knowledge
  • Leadership skills
  • Strong customer service
  • Self-management
  • Required Skill Profession

    Computer Occupations


    • Job Details

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