Networking Technician

The primary purpose of this position is to support the installation, management, and troubleshooting of the data network within the School of Medicine including physical cabling, network electronics, configuration changes, documentation, and consultation.

This position reports to the Director of Infrastructure and Operations and coordinates activities with the Network Analyst.

This position will also maintain a strong working relationship with ITS Communications Technology staff and partner with them to execute high level networking projects.

Minimum Education and Experience Requirements Associates Degree in Electronics, Networking Technology or a closely related degree;
Graduation from high school and two years of networking related experience or an equivalent combination of education and experience Required Qualifications, Competencies, and Experience Demonstrated experience with cable installation, termination, and troubleshooting Preferred Qualifications, Competencies, and Experience * Demonstrated experience with structured cabling practices including cable installation, termination, and troubleshooting
* Documented experience with ISO network model
* State of North Carolina Driver’s License (or equivalent) to operate van
* Network certification such as CompTIA Network+
* 6 months plus experience with network technologies (VLANs, VoIP, AVoIP, Switch configuration)
* Experience with ITSM tools such as Remedy or ServiceNow Required Licenses/Certifications Special Physical/Mental Requirements Incumbent must be able to work above ceiling tiles, pull cables over long runs, install networking electronics in telecom racks, and move up to pounds with or without reasonable accommodation.

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