Network/Systems Administrator 2 (Desktop and System Support)

Job description

**Overview**

The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.

This individual participates in technical research and development to enable continuing innovation within the infrastructure.

This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values.

Customer base will be exclusive to handling executive government officials and their requirements when it comes to system support.

**Responsibilities**

Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required.

May create and document new methods supporting network/system operations and implement changes to procedures.

Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems.

May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.

+ Builds, installs and manages physical and virtual server environments
+ Documents, monitors, and audits those environments
+ Administer and maintain a secure user environment and shared resources in general in accordance with applicable security best practices and optimal resource accessibility.
+ Primary resource for server and network hardware and software issues
+ Provides supplemental network and systems administration support to IT team
+ Works with IT team on large projects
+ Development of performance metrics and hardware/OS performance tuning
+ Knowledge of Linux (RHEL) administration
+ Extensive knowledge of the Microsoft Server platform and its components including Active Directory, Windows Server 2016, 2019 and 2022 Operating Systems, failover clustering, certificate services, IIS, and other related technologies
+ Proficiency in cable management is necessary for providing and maintaining an organized and professional workspace.
+ Excellent problem solving and communication skills
+ Experience in supporting a 24x7production environment
+ Proficient within the following technologies – Patch Management, Vulnerability Assessment/Remediation, AV Support, Backup Technologies
+ Perform system administration activities in all phases of a project, including discovery, design, build, test, and deployment
+ Ability to work independently with little management oversight
+ Excellent verbal and written communication skills
+ Knowledge and experience in a large-scale Enterprise network with experience in working with executive level staff

**Qualifications**

Bachelor's with 2-5 years (or commensurate experience)

+ Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline, or 2-5 years of relevant, equivalent experience is required.

Degree may be substituted for the certifications below.
+ PWS Specified Certifications Requirement with no experience:One of the certifications below: A+, Microsoft Certified Professional (MCP), Microsoft Certified Solutions Associate (MCSA), Apple Certified Mac Technician (ACMT), VMware Certified Associate 6- Data Center Virtualization, System Center Configuration Manager (SCCM).

Cisco Certified Entry Networking Technician (CCENT), Network+, Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), Cisco Certified Internetwork Expert (CCIE).
+ Clearance Required:Must be able to pass a government Tier 4 High Background Investigation.
+ Experience with configuration and administration of Windows file servers.
+ Experience with installation, configuration, and administration of enterprise hardware including rack mount and blade servers
+ Experience writing/maintaining appropriate scripts to automate system administration and recurring jobs
+ Experience with Microsoft SCCM.

Preferred Skills and Experience

+ Microsoft – Minimum 4+ years (DHCP, Login Scripts, File/Print Services, DHCP, SCCM, Active Directory, Group Policy Management, System Hardening, SNMP, Patch Management, IIS Web Services, SQL, Scan Remediation, OS Deployment Group Policy Management)
+ A+, Microsoft Certified Professional (MCP), Microsoft Certified Solutions Associate (MCSA), Apple Certified Mac Technician (ACMT), VMware Certified Associate 6- Data Center Virtualization, System Center Configuration Manager (SCCM).

Cisco Certified Entry Networking Technician (CCENT), Network+, Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), Cisco Certified Internetwork Expert (CCIE).

**Company Overview**

GovCIO is a team of transformers--people who are passionate about transforming government IT.

Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone.

We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people.

We are changing the face of government IT and building a workforce that fuels this mission.

Are you ready to be a transformer?

**What You Can Expect**

**Interview & Hiring Process**

If you are selected to move forward through the process, here’s what you can expect:

+ During the Interview Process

+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview

+ During the Hiring Process

+ Enhanced Biometrics ID verification screening
+ Background check, to include:

+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application

**Employee Perks**

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here.

In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company.

Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran.

EOE, including disability/vets.

**Posted Pay Range**

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity.

The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process.

If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

**Posted Salary Range**

USD $61,850.00 - USD $98,950.00 /Yr.

Submit a referral to this job (https://careers-govcio.icims.com/jobs/6592/network-systems-administrator-2-%28desktop-and-system-support%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834385473)

**Location** _US-DC-Washington, D.C._
**ID** _2025-6592_

**Category** _Information Technology_

**Position Type** _Full-Time_

Required Skill Profession

Other General