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Urgent! NOC Administrator Job Opening In Farmington Hills – Now Hiring Coretek Services
NOC Administrator
The Network Operations Center (NOC) Administrator is a valued member of the Coretek team responsible for providing Level 2 support for client environments.
This role is responsible for the monitoring and triage of devices within our event management tools and Level 2 triage and resolution of internal and external infrastructure issues.
This role involves ensuring the efficient operation of IT services, resolving escalated incidents, and improving NOC processes.
The candidate will be responsible for providing exceptional customer service to internal Coretek employees and external clients.
Responsibilities
+ Continuously monitor infrastructure, application or software events generated by the event management system
+ Respond to alert incidents in a timely fashion to minimize downtime
+ Provides technical leadership for a variety of infrastructure platform issues including, but not limited to:
+ Network – data and voice
+ Server – Windows/Unix/Linux
+ Backup
+ Cloud
+ Azure-O365
+ Virtualization
+ Monthly server – workstation patching
+ Escalate and collaborate with Coretek engineers/architects and vendors to resolve complex technical issues
+ Track the progress of client incidents and requests during the entire lifecycle to ensure the issues are closed within the agreed Operation Level Agreement
+ Communicate, internally and externally, the status of the tickets directly with clients
+ Provide daily support for event management system requests, such as but not limited to: decommission of devices, provide access to dashboard and scheduling downtime of systems
+ Contribute and maintain the Knowledge Base articles key to daily troubleshooting and triage of client environments
+ Assist engineers with change records as needed in the off hours
+ Assist with cross training of new NOC team members as needed
Requirements
+ Bachelor’s degree in computer science or information technology, preferred or 2 years working in a Network Operations Center (NOC) in a medium-to-large data center environment supporting multiple clients and systems
+ Network+ or A+, required
+ MS900, AZ900, AZ104 and/or CCNA certification is highly preferred
+ Basic knowledge of networking frameworks
+ Operations experience in multiple technologies, including any of the following:
+ Window Server Administration – Server 2012 and above
+ O365/M365
+ Network protocols and networking devices such as firewalls, switches, etc
+ Unix/Linux server administration
+ Backup administration
+ Basic knowledge of storage systems
+ Clustering solutions – Citrix, VmWare etc
+ Experience working with an ITIL based ticketing system tool – ServiceNow helpful
+ Proficient experience utilizing event management tools (Logic Monitor, Nagios, Solar Winds, etc)
+ Strong listening, verbal, written, and interpersonal communication skills
+ Accuracy and attention to detail when monitoring and maintaining systems
+ Ability to work in a fast-paced, 24/7 operational environment
+ Adept at communicating with all levels of technical experience
+ A strong sense of urgency and the ability to multi-task effectively
+ Demonstrated organizational, communication and time management skills with the ability to work independently
+ May require shift work, including nights, weekends or holidays
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Unlock Your NOC Administrator Potential: Insight & Career Growth Guide
Real-time NOC Administrator Jobs Trends in Farmington Hills, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for NOC Administrator in Farmington Hills, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 13011 jobs in United States and 44 jobs in Farmington Hills. This comprehensive analysis highlights market share and opportunities for professionals in NOC Administrator roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Coretek Services is currently hiring and seeking a NOC Administrator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: NOC Administrator Jobs Farmington Hills.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Coretek Services adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a NOC Administrator Jobs United States varies, but the pay scale is rated "Standard" in Farmington Hills. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for NOC Administrator typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for NOC Administrator, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your NOC Administrator interview at Coretek Services, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Coretek Services's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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