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Urgent! OFFICE OPERATIONS ADMINISTRATOR Job Opening In Tempe – Now Hiring Great Day Improvements
Overview
UP TO $22 HOURLY + OT = BENEFITS & BONUSES
The Operations Administrator (OA) is responsible for ensuring that all administrative, scheduling, and clerical functions are performed in accordance with company guidelines.
The OA is responsible for scheduling and coordinating leads, installations, customer services, management reports, accounting functions, etc.
In locations with more than one OA, one may function as the “go-to” person for administrative matters when the Regional Manager or Regional Operations Manager is out of the office.
Responsibilities
1.
Execution of the “JUMP” program to ensure customer communication is maintained throughout the project
2.
Main point of contact for the customer in handling a question or problem
3.
Keep the customer updated with timely and frequent information about progress on the project
4.
Facilitate customer resolutions by bringing together the appropriate GDI personnel
5.
Maintain the Production Log
6.
Review new contracts for accuracy and completeness.
All new contracts should be booked within 1 day of contract signing.
7.
Handling ATCs and cancellations
8.
Review and/or perform all accounting functions including: A/R, A/P, monthly, quarterly, yearly, checking account, financing paperwork, etc.
9.
Employee personnel and payroll information
10.
Other duties may be assigned
Qualifications
Applicant must have a minimum of two years’ experience in customer/client services, call center, help desk, or other applicable service related industries.
Good problem-solving skills are required.
Must be competent in the use of technology and be able to function proficiently in our IT systems; experience with Excel a plus.
Must be well organized and have the ability to think on your feet.
Must be proactive in your approach to managing customer interactions, customer expectations, and be able to work within the organization to provide the customer win-win solutions.
Lastly, the OA must have great business sense and judgement.
PERFORMANCE EXPECTATIONS:
1.
Customer resolutions within 24 hours or less
2.
JUMP program executed 100%
3.
Net score 90% or better in communication on customer service survey
4.
Online reviews for 10% of all installed jobs
GDI is an Equal Employment Opportunity Employer
#INDGDI
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Unlock Your OFFICE OPERATIONS Potential: Insight & Career Growth Guide
Real-time OFFICE OPERATIONS Jobs Trends in Tempe, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for OFFICE OPERATIONS in Tempe, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 56286 jobs in United States and 158 jobs in Tempe. This comprehensive analysis highlights market share and opportunities for professionals in OFFICE OPERATIONS roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Great Day Improvements is currently hiring and seeking a OFFICE OPERATIONS ADMINISTRATOR to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: OFFICE OPERATIONS ADMINISTRATOR Jobs Tempe.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Great Day Improvements adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a OFFICE OPERATIONS ADMINISTRATOR Jobs United States varies, but the pay scale is rated "Standard" in Tempe. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for OFFICE OPERATIONS ADMINISTRATOR typically include Supervisors Of Office And Administrative Support Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your OFFICE OPERATIONS ADMINISTRATOR interview at Great Day Improvements, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Great Day Improvements's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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