Urgent! Office Staff – On Call Support Job Opening In Goodyear – Now Hiring Contracted Driver Services
Pay: TBD
Position Details:
Department: Operations
Job Type: Part Time
Job Summary
The On-call Support position provides night and weekend support to the Operations and the Hiring Departments.
They handle typical dispatching duties as well as filling shifts for substitutions or for any other reason.
They may be tasked with paperwork from the Hiring Department or other odd jobs to fill time between dispatching responsibilities.
The On-call Support position is responsible for being the point person for the Fulfillment and the Talent Acquisition Departments during irregular business hours.
Essential Functions
· Support Operations Department by assuming accountability for dispatching needs
· Act as point of contact for drivers and customers during irregular business hours
· Identifies potential issues and troubleshoots for solutions
· Maximize and support the number of drivers working
· Oversees the schedules and assignments of Class A CDL drivers; identify driver preferences and needs; maintains appropriate relationships with drivers to support them in obtaining their preferred jobs
· Maintains communication with drivers and carriers to ensure expectations of all parties are being met; provides constructive feedback to drivers
· Advises carriers and drivers on proper utilization of technology to maximize process efficiency
· Advises drivers and carriers of ongoing and upcoming supply chain issues
· Send Driver Qualification files and upload/update documents as needed
· Accident and incident reporting
· Scheduling and sending Drivers to random drug screens as needed
· Other duties as assigned
Supervisory Functions: No
Minimum Qualifications:
· High school diploma or equivalent
· At least 2 years of experience in customer service
Preferred Qualifications:
· Customer service experience in transportation or supply chain management
Physical Demands:
· Must be able to sit and type at a computer terminal for long periods of time including an entire working day
Knowledge, Skills, and Abilities
· Strong Customer Service skills
· Ability to identify and resolve issues
· Strong written and verbal communication skills
· Ability to work independently, within a team, and in a fast-paced environment
· Ability to foster and create relationships between driver staff and clients
· Ability to analyze and leverage data to effectively execute plans
· Knowledge of Customer Relations Management (CRM) software and Microsoft Office Suite
· Ability to identify and resolve issues
Work Environment
· Remote working environment
· Nights and weekends
This job description is intended to describe the general content of and requirements for the performance of this job.
It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Unlock Your Office Staff Potential: Insight & Career Growth Guide
Real-time Office Staff Jobs Trends in Goodyear, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Office Staff in Goodyear, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 41796 jobs in United States and 4 jobs in Goodyear. This comprehensive analysis highlights market share and opportunities for professionals in Office Staff roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Contracted Driver Services is currently hiring and seeking a Office Staff – On Call Support to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Office Staff – On Call Support Jobs Goodyear.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Contracted Driver Services adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Office Staff – On Call Support Jobs United States varies, but the pay scale is rated "Standard" in Goodyear. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Office Staff – On Call Support typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Office Staff – On Call Support interview at Contracted Driver Services, research the company, understand the job requirements, and practice common interview questions.
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