Urgent! Office Supervisor Job Opening In Hummelstown – Now Hiring Hershey Entertainment & Resorts Company
Join the team at Hersheypark Camping Resort, campground located a few miles down the road from Hersheypark amusement park that features log and deluxe cabins, tent sites, and partial and full-hookup sites.
This position is responsible for supporting the daily operation of the Hersheypark Camping Resort front office to include, but not limited to, checking in and checking out guests, reservations in Resort Suite, financial reconciliation of daily receipts and guest resolutions.
As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Responsible for the direct supervision of all Office Clerks, coaching, training & development
Greeting guests at the front counter, including assisting with check in/check out, answering guest’s questions and completing reservations.
Participate in Roadside check in
Process closing reports in accordance with HE&R standards
Process cash and credit card transactions in accordance with HE&R standards
Maintain Office and Lobby Cleanliness
Handle guest opportunities and offer resolutions
Participate in campground site inspections to support visual check in/check out
Provide exceptional customer service both in the office and during site visits
Understand and clearly communicate policies, site/cabin rules and seasonal information pertaining to the guest stay.
These topics include but are not limited to Hersheypark hours, shuttle information, rates and availability, pool hours, activities schedules, winter water shut off and any additional information that may pertain to each visit.
Provide feedback regarding processes, guest experiences and employee training
Maintain positive, professional and safe work environment
Assist guest with all aspects of the game room including stocking and maintaining brochure racks
Responsible for logging and returning guest lost and found
Maintain after hours security binder
Deliver after hours cabin keys
Maintain accurate account of arrivals/departures for the day
Communicate clearly with Housekeeping Supervisor and outside team via 2-way radio
Promote Campers App features and benefits to guests
Daily inspection of office golf cart in accordance with the standard golf cart usage policy
Assist office administration and team leaders with other projects and duties as assigned.
Qualifications:
Must be 18 years of age or older.
Minimum of 1 year supervisory experience.
Must have a valid Drivers' License
Knowledge, Skills, and Abilities:
Experience in the hospitality/tourism industry is preferred.
Excellent written and verbal communication skills.
Ability to multi-task in a fast-paced environment.
Must be innovative and be self-motivated to complete tasks.
Strong technical skills including keyboarding skills and PC experience
High attention to detail and well organized.
Must be friendly, upbeat, and work well with other employees and be able to interact with guests
Must embody Hershey Entertainment & Resorts core values (Devoted to the Legacy, Selfless Spirit of Service, Team Focused, Respectful of Others)
Job Demands:
Physical requirements include sitting, standing, walking, bending
Must be able to work indoor and/or outdoor environments in various weather and temperature conditions.
Must be able to lift 25 lbs.
The working schedule for this position will include hours between 7:30 am and midnight, days, evenings, weekends, and holidays based on operational need.
This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
This job regularly requires verbal communication of detailed information to others either by phone or in person.
Must be able to speak and read the English language.
Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion).
The position is subject to both environmental conditions.
Activities occur inside and outside.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
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Unlock Your Office Supervisor Potential: Insight & Career Growth Guide
Real-time Office Supervisor Jobs Trends in Hummelstown, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Office Supervisor in Hummelstown, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 95412 jobs in United States and 2 jobs in Hummelstown. This comprehensive analysis highlights market share and opportunities for professionals in Office Supervisor roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Hershey Entertainment & Resorts Company is currently hiring and seeking a Office Supervisor to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Office Supervisor Jobs Hummelstown.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hershey Entertainment & Resorts Company adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Office Supervisor Jobs United States varies, but the pay scale is rated "Standard" in Hummelstown. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Office Supervisor typically include Supervisors Of Office And Administrative Support Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Office Supervisor interview at Hershey Entertainment & Resorts Company, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hershey Entertainment & Resorts Company's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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