Offline File Resolution Clerk

Job description

SUMMARY
An offline file clerk is responsible for verifying, creating, applying, and balancing error files.

They resolve issues related to these files and prepare client documents for storage.
ESSENTIAL FUNCTIONS
* Maintains confidentiality of CDS Global and its clients’ proprietary information.
* Balances all incoming transactions.
* Runs attended or unattended mode according to size.
* Analyzes error notices and corrects errors.
* Communicates with Account Team via email or phone for error resolution.
* Deletes, corrects, or re-batches incorrect orders using Serv or Serv PF systems.
* Notifies managers of finder numbers not loaded and keys numbers.
* Interacts in cooperative and professional manner, with all levels of employees, vendors and/or clients, in a team environment.
* Organizes tasks and resources to complete work and meet deadlines according to established departmental procedures.
* Follows CDS Global ergonomic and safety policies.
* Works with other departments (Depositing, etc.) when necessary.
EDUCATION AND/OR CERTIFICATION, SKILLS AND LICENSING
* High School or equivalent.

Education and/or experience may be substituted for the minimum education requirement.
* Typing minimum 25 wpm with the ability to use a calculator.
* Ability to convey clear, concise information to others using verbal, written, or other appropriate communication techniques.
* Ability to analyze data and make decisions based upon specific written or verbal guidelines.
* Ability to compare data and edit information on the PC.
* Ability to work cooperatively with others.
* Ability to organize tasks and resources in such a way as to complete work in a reasonable time frame.
* Ability to react to change and remain productive.
* Intermediate PC Knowledge/Skills.
* Routinely uses electronic mail.
* Routinely creates and modifies Microsoft Excel documents, Microsoft Word documents, or related software.
* Routinely uses the Internet to find and do basic research for business purposes.
* Moves FTP files.
* Intermediate verbal and written communication skills.
* Intermediate math skills.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

 They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.
TRAINING
On the Job Training to be determined.
WORK SCHEDULE
* Monday - Friday 7am-3pm
WORK LOCATION
411 E South Street, Tipton, Iowa 52772
SALARY
* Base wage = $14.50/hour
POSITION TYPE - Temp to Hire
Upon hire, this is a temporary, non-benefited position, with the potential to transition into a regular, full-time role based on performance and organizational needs within 5 months.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.
We strive to create an environment that brings the power of diversity to life.
At CDS Global, our mission, vision, and values aren’t just statements on a wall — they guide everything we do, and we’re proud to share them with every potential team member:
MISSION
Create positive outcomes by inspiring employee growth, empowering client success, and delivering innovative solutions for all those we serve.
VISION 
Be recognized as the trusted world leader in intelligent solutions—seamlessly elevating relationships and empowering those we serve to achieve their boldest endeavors.
VALUES
Integrity: We uphold honesty, transparency, and accountability in all we do.
Innovative: We embrace bold thinking and leverage technology to fuel growth, progress, and solutions.
Excellence: We pursue world-class quality and continuous improvement in everything we do.
Collaborative: We harness the power of teamwork, leveraging diverse perspectives to create smarter solutions.
Curiosity: We seek knowledge, challenge ideas, and explore new possibilities.
Compassionate: We lead with empathy, respect, and a commitment to making a positive impact on everyone we serve.


Post Offer, Pre-employment background check(s) conducted on qualified candidates.
Post-offer, pre-employment drug/health screening(s) required for some positions.
Equal Opportunity Employer  - Veterans/Disabled
Job Recruitment Scams Warning
It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Hearst and/or its affiliates.

These messages have been offering fraudulent employment opportunities to applicants and often asking for sensitive personal and financial information.
Please note that these communications are fraudulent.

They do not originate from Hearst or any brands owned by Hearst nor are they associated with the Hearst recruitment process.
* Hearst (or any of the organizations that recruit on our behalf) will never ask for any money or payments from applicants, at any point in the recruitment process.
* All individuals who are successful in gaining an offer of employment from Hearst, whether directly or indirectly, are always required to go through a formal recruitment process, which will always involve a virtual or in person meeting with a Hearst employee or representative.
The FTC has issued helpful guidance about these types of scams at https://consumer.ftc.gov/consumer-alerts/2021/04/dont-let-job-scams-block-your-path-forward.
Onsite:  #LI-Onsite
 

Required Skill Profession

Other Office And Administrative Support Workers