Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: On Call Medical Appointment Clerk.
United States Jobs Expertini

Urgent! On-Call Medical Appointment Clerk Job Opening In Warner Robins – Now Hiring Cape Fox Federal Contracting Group

On Call Medical Appointment Clerk



Job description

Job Description

Join a Great Team!

Agency: 78th Medical Group at Robins AFB, GA

Site: 78th Medical Group, Central Appointments, 1st Floor, Building

Hours: ON CALL (hours are 7:00 am until 4:00 pm with 1 hour for lunch)

Duties:

  • Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS).

    May be required to register patients not already in computer system, such as newborns.
  • Maintains accurate and up-to-date patient schedules and logs.

    Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options, or cancellation processing.
  • Validates basic patient demographic information prior to booking appointment for patients.

    Makes required updates.

    Makes required updates-failure to do so can result in the patient being booked incorrectly, i.e., an enrollee is not booked to their PCM.
  • Calls patients or responds to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments.

    Promotes consult/referral specialty medical care within the MTF or at civilian facilities.

    Provides patient with specific visit instruction.
  • Pulls records and files documentation as needed.

    Confirms medical records are available for upcoming appointments on provider schedules.
  • May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.
  • Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed.
  • Delinquent and non-count appointments shall be resolved daily by CHCS end-of-day processing.

  • Patient refusals must be documented with appropriate standard refusal codes.

    The contractor cannot add new refusal reasons to the list.
  • Maintain or reduce call abandonment rates to 8% or below monthly average.
  • Respond to callers in less than 90 seconds, 90% of the time on average monthly.
  • Implement processes that support 1st call resolution.
  • Travel Requirements 0 - 10% Salary Grade Job Requirements

    Requirements:

  • A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.

  • Clearly speak and understand the English language.

  • Use of standard office equipment, such as personal computers, copiers, fax machines, and telephone systems.

  • Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.

  • The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.

  • Qualifications:

  • Education: High school diploma or General Educational Development (GED) equivalency.

  • Experience: At least 6 months of experience in medical office scheduling.

  • BLS certification


  • Required Skill Profession

    Information And Record Clerks



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your On Call Potential: Insight & Career Growth Guide


    • Real-time On Call Jobs Trends in Warner Robins, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for On Call in Warner Robins, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 32592 jobs in United States and 7 jobs in Warner Robins. This comprehensive analysis highlights market share and opportunities for professionals in On Call roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for On Call Medical Appointment Clerk Job?

      Great news! is currently hiring and seeking a On Call Medical Appointment Clerk to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cape Fox Federal Contracting Group adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for On Call Medical Appointment Clerk Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Warner Robins. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for On Call Medical Appointment Clerk?

      Key qualifications for On Call Medical Appointment Clerk typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for On Call Medical Appointment Clerk?

      To improve your chances of getting hired for On Call Medical Appointment Clerk, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for On Call Medical Appointment Clerk Job Success
      Cape Fox Federal Contracting Group interview tips for On Call Medical Appointment Clerk

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Cape Fox Federal Contracting Group's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your On Call Medical Appointment Clerk interview at Cape Fox Federal Contracting Group, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Cape Fox Federal Contracting Group's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for On Call Medical Appointment Clerk Positions

      Setting up job alerts for On Call Medical Appointment Clerk is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!