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Urgent! On-Site Customer Tech Support Job Opening In Salem – Now Hiring Pacific Office Automation

On Site Customer Tech Support



Job description

Position


We are seeking a On-Site Customer Tech Support to join our Remote MFP Support team at a local office in Oregon, Idaho, Washington or Utah.

If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians but are willing to train the right person for entry-level roles too.

Essential Job Duties

  • Use software to remotely access client computers to remotely troubleshoot and diagnose our customer’s network connectivity with multi-functional devices such as copiers and scanners.
  • Communicate with customers via phone, email, etc.

    to gather information for troubleshooting.
  • Work closely with sales representatives, customers, and field technicians to resolve network related problems.
  • Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success.
  • Qualifications

  • 0-2 Years of experience working with TCP-IP Networking
  • Some computer knowledge mixed with a willingness and capability to learn.
  • Natural problem-solving ability combined with a passion for fantastic customer service.
  • Excellent written and oral communication skills.
  • Ability to work in a fast-paced environment.
  • Preferred, but not required Qualifications:

  • Associates degree preferred
  • Knowledge of or experience working with networking protocols and concepts (VPN, Routing, Ports, TCP/IP, Network analysis tools) preferred.
  • Network+ or A+ Certifications a plus.
  • Knowledge or hands-on experience providing technical support to users using Windows 10 and server versions, MAC OS, and other mainstream applications preferred.
  • Benefits

  • Advancement and growth into leadership roles.
  • Potential to advance to roles within other departments such as field networking, Managed IT services, unified communications, etc.
  • Team-player environment.
  • Medical/Dental/Vision/Life insurance plans.
  • Matched 401k.
  • PTO, Vacation, Sick Leave.
  • FSA/HSA programs.

  • Required Skill Profession

    Computer Occupations



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      Unlock Your On Site Potential: Insight & Career Growth Guide


    • Real-time On Site Jobs Trends in Salem, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for On Site in Salem, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 35536 jobs in United States and 88 jobs in Salem. This comprehensive analysis highlights market share and opportunities for professionals in On Site roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for On Site Customer Tech Support Job?

      Great news! is currently hiring and seeking a On Site Customer Tech Support to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Pacific Office Automation adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for On Site Customer Tech Support Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Salem. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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      Key qualifications for On Site Customer Tech Support typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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    • Interview Tips for On Site Customer Tech Support Job Success
      Pacific Office Automation interview tips for On Site Customer Tech Support

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Pacific Office Automation's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your On Site Customer Tech Support interview at Pacific Office Automation, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Pacific Office Automation's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

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