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On-Site Customer Tech Support Job Opening In Seattle – Now Hiring Pacific Office Automation


Job description

Position


We are seeking a On-Site Customer Tech Support to join our Remote MFP Support team at a local office in Oregon, Idaho, Washington or Utah.

If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians but are willing to train the right person for entry-level roles too.

Essential Job Duties

  • Use software to remotely access client computers to remotely troubleshoot and diagnose our customer’s network connectivity with multi-functional devices such as copiers and scanners.
  • Communicate with customers via phone, email, etc.

    to gather information for troubleshooting.
  • Work closely with sales representatives, customers, and field technicians to resolve network related problems.
  • Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success.
  • Qualifications

  • 0-2 Years of experience working with TCP-IP Networking
  • Some computer knowledge mixed with a willingness and capability to learn.
  • Natural problem-solving ability combined with a passion for fantastic customer service.
  • Excellent written and oral communication skills.
  • Ability to work in a fast-paced environment.
  • Preferred, but not required Qualifications:

  • Associates degree preferred
  • Knowledge of or experience working with networking protocols and concepts (VPN, Routing, Ports, TCP/IP, Network analysis tools) preferred.
  • Network+ or A+ Certifications a plus.
  • Knowledge or hands-on experience providing technical support to users using Windows 10 and server versions, MAC OS, and other mainstream applications preferred.
  • Benefits

  • Advancement and growth into leadership roles.
  • Potential to advance to roles within other departments such as field networking, Managed IT services, unified communications, etc.
  • Team-player environment.
  • Medical/Dental/Vision/Life insurance plans.
  • Matched 401k.
  • PTO, Vacation, Sick Leave.
  • FSA/HSA programs.
  • Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your On Site Potential: Insight & Career Growth Guide


    Real-time On Site Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for On Site in Seattle, United States, highlighting market share and opportunities for professionals in On Site roles.

    35536 Jobs in United States
    35536
    163 Jobs in Seattle
    163
    Download On Site Jobs Trends in Seattle and United States

    Are You Looking for On Site Customer Tech Support Job?

    Great news! is currently hiring and seeking a On Site Customer Tech Support to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Pacific Office Automation adheres to the cultural norms as outlined by Expertini.

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    1. Independence

    2. Loyalty

    3. Impartiapty

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    7. Obeying United States laws and regulations

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