Online Programs Coordinator, Wharton Global Youth Program

Create detailed master calendars for online programming

Assist with hiring coordination, scheduling interviews, recruiting and training teaching assistants and keeping track of hiring data

Answer Salesforce Help Desk to address student and parent inquiries regarding programs, logistics, schedules, etc., in a timely manner

Coordinate day-to-day operations of online programming for high school students, including: overseeing student communication, addressing technical questions, revising Canvas course sites as needed, maintaining course and project deadlines, assisting instructional team with teaching needs, monitoring the synchronous and asynchronous course/program activities, processing certificates

Coordinate logistics, communications, access, and delivery of business simulations within programming

Create and manage the portfolio of Canvas course sites for online programs

Effectively implement, manage, and troubleshoot Canvas LTI integrations to support seamless course delivery and improved student engagement

Manage the course review and evaluation process.

Aid in the creation of surveys and other forms of data to inform revisions

Serve as a liaison to the larger online course development community (both internal and external) to keep informed of current trends in online course design and delivery and facilitate the success and satisfaction of online learners

Coordinate, develop, and implement online virtual community for program participants, to include: informative and engaging events, challenges, workshops, guest speakers and relevant activities

Coordinate outreach across Wharton and Penn to engage different resourcecenters, alumni, and student groups for community events/engagement

Create and maintain a master schedule of programming for the community

Creatively design a user-friendly and visually-appealing Canvas experience to host this community

Support outreach and recruitment efforts by attending in-person and virtual recruitment fairs tailored for various audiences

Support admissions committee in application review and cohort building

Manage the online course enrollment funnel process

Oversee the build of student program rosters and learner groups for instructional needs
 

Support the development, testing, and maintenance of in-house learning tools 

Collaborate with cross-functional teamsto gather requirements and feedback for tool enhancements

Assist in documenting functionality, troubleshooting processes, and user guides

Provide basic technical support and training to faculty, staff, and students using these tools 

Bachelor of Arts and 2 to 3 years of experience or equivalent combination of education and experience is required

Familiarity with Canvas LMS and experience using Canvas LTIs

Demonstrated experience working with high school students in an educational or enrichment setting

Skilled in community building and fostering student engagement in online environments

Basic coding knowledge or technical aptitude, with the ability to support or troubleshoot digital learning tools

Experience with design tools (e.g., Canva, Adobe Creative Suite) and a strong visual sense preferred

Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.

You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

Tuition: Take advantage of Penn's exceptional tuition benefits.

You, your spouse, and your dependent children can get tuition assistance here at Penn.

Your dependent children are also eligible for tuition assistance at other institutions.

Retirement: Penn offers generous retirement plans to help you save for your future.

Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis.

Choose from a wide variety of investment options through TIAA and Vanguard.

Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year.

This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility.

If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements.

Eligible family members must always provide proof of good health and are subject to underwriting.

Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life.

That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities.

Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries.

There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples.

As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff.

Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff.

You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

Flexible Work Hours:Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments.

These approaches involve use of non-traditional work hours, locations, and/or job structures.

Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.