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Urgent! Onsite Support Executive Job Opening In Spring – Now Hiring Tata Consultancy Services
About the Customer – A global energy leader ranked in top 5 in Fortune 500.
With a commitment to innovation and sustainability, they drive advancements in oil, gas and renewable energy technologies.
Join us in serving this influential partner, where your talents shine.
We’re looking for passionate individuals to contribute to their mission.
Technical/Functional Skills- •Strong knowledge of desktop/laptop hardware •Good knowledge of Win 10, Win 11 & MS Office •Knowledge of Mac OS is preferred •Understanding of daily operations and delivery processes •Application / software installation and trouble shooting •Knowledge / exposure on ticketing tools (Service Now) •Windows system administration •Strong Troubleshooting Skills •Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.
•Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc.
•Understanding of active directory, networking •Hardware, operating system & software knowledge Roles & Responsibilities- •Provides second-line investigation and diagnosis.
•Resolves and closes incidents/service requests as per the procedures & allocated timelines •Logs relevant incident/service request details as per process in ITSM tool.
•Communicates with client regarding incident progress •Ensures tickets are updated at all times until issues are resolved •Complies with Quality Health Safety Environment (QHSE) and IT policies •Liaises with clients, IT support groups and 3rd party providers when necessary •Performs staging of PCs •Performs IMAC (Install, Move, Add and Change) of End user hardware (Laptops, desktops, mobile devices, printers, desk phones, meeting room devices etc).
•Conducts hardware and software maintenance and support •Troubleshoots and resolves PC incidents and/or VIP requests •Assists with Site Security Officer (SSO) on IT security issues and virus elimination •Creates/maintain documentation for scope of work •Special events coverage, meeting room & VCON & voice devices support •Centralized hardware and Spare part stocking and local site inventory management and asset management •Stock management •Break fix services to nearest small sites - leveraging shipping options (Device exchange or Loaner PC) •Hardware vendor coordination for Break fix •Imaging & provisioning of devices.
Setup and build workstations •Update AMDB including hardware and software •PC and other devices - logistics management •Coordinate activities with third parties to resolve the IT issues or complete service requests •Follow standard operating procedures as documented in the knowledge management system.
•Providing trainings / demo’s when needed to end users •Onsite admin tasks .
backup, OS migration.
•Onsite Operational support of Industrial mobility devices •Mobility - Operational support for company owned mobile phones / tablet devices and BYOD •Asset Disposal •Coordinate with regional/global support groups for end-to-end request resolution and escalation.
•Operational support of Buyer certified standalone printers (driver installation / connectivity and printer software related troubleshooting •Operational support for non-network connected HBO AIO Printer / Scanner / Fax •Loading/Reloading of PCs with standard image for deployment of CME Kiosk Machines
✨ Smart • Intelligent • Private • Secure
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Unlock Your Onsite Support Potential: Insight & Career Growth Guide
Real-time Onsite Support Jobs Trends in Spring, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Onsite Support in Spring, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 45213 jobs in United States and 59 jobs in Spring. This comprehensive analysis highlights market share and opportunities for professionals in Onsite Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Tata Consultancy Services is currently hiring and seeking a Onsite Support Executive to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Onsite Support Executive Jobs Spring.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tata Consultancy Services adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Onsite Support Executive Jobs United States varies, but the pay scale is rated "Standard" in Spring. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Onsite Support Executive typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Onsite Support Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Onsite Support Executive interview at Tata Consultancy Services, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tata Consultancy Services's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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