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Operational Support Engineer Job Opening In Philadelphia – Now Hiring Nasdaq


Job description

Responsible for Daily Technical Operations including Application Management and Support for all Nasdaq provided services.

This includes 24/7 Technical Operations and Application Support, managing Incidents for both internal and external customers, installing application updates and maintaining operational documentation and procedures.
  • Independently performs real-time monitoring of systems for software/hardware errors, failures and capacity issues; troubleshoot, diagnose and collaborate with other analysts and development team, using deep expertise and knowledge of industry trends.
  • Independently performs startup and shutdown of core systems, leads recovery procedures, scheduling, backups, and monitors batch processes.
  • Using deep expertise and knowledge of industry trends, independently troubleshoots complex order entry and market data connectivity issues with clients, exchanges, market centers, and network providers.
  • Using deep expertise and knowledge of industry trends, independently reviews system capabilities, department workflow, and scheduling requirements and evaluate for efficiencies and improvements.
  • Independently configures, installs, maintains and upgrades computer systems hardware and software.
  • Manages security of operating systems.
  • Education Required: Degree qualified in Computer Science, Information Systems or other related discipline, or equivalent work experience in Data Center, Trading, Computer, or Network Operations.

  • Experience Required: At least 8 years.

  • Special Qualifications: Certificatoins relevant for the role.

  • Come as You Are

    Nasdaq is an equal opportunity employer.

    We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

    Please contact us to request an accommodation.

    What We Offer

    We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.

    In addition to base salary, Nasdaq offers significant other compensation (annual bonus/commissions and equity), benefits, and opportunity for growth.

    Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

    Nasdaq’s programs and rewards are intended to allow our employees to:

  • Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
  • Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
  • Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
  • Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
  • Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities
  • Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Operational Support Potential: Insight & Career Growth Guide


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    39815 Jobs in United States
    39815
    239 Jobs in Philadelphia
    239
    Download Operational Support Jobs Trends in Philadelphia and United States

    Are You Looking for Operational Support Engineer Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Nasdaq adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Operational Support Engineer Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Philadelphia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Operational Support Engineer?

    Key qualifications for Operational Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Operational Support Engineer Job Success

    Nasdaq interview tips for Operational Support Engineer

    Here are some tips to help you prepare for and ace your Operational Support Engineer job interview:

    Before the Interview:

    Research: Learn about the Nasdaq's mission, values, products, and the specific job requirements and get further information about

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