Operations Clerk

Job description

Summary About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Donna Head Child Development Center, Air Force Academy, Colorado.

*Position is Not To Exceed (NTE) 30 April 2026 Department of the Air Force Child & Youth Programs Employee Child Care Discount applicable to this position: 1st Child - 100% Free Childcare 2nd Child - 37% Employee Discount USAFA Commissary Privileges Responsibilities Oversees the administrative management of the reception area of a Child Development or Youth Program.

Receives children, youth, parents, and other visitors in a courteous manner.

Answers main telephone, ascertains nature of call and directs caller to appropriate staff, takes a message or personally provides desired information.

Utilizes the Child and Youth Program Business Modernization System (CYPBMS) to oversee the collection, accurate accounting and reporting of funds; and to collect and maintain up-to-date statistical data for planning and reporting purposes IA W higher headquarters and statutory requirements.

Utilizes CYPBMS and other electronic programs/tools to compute and record individual transactions for customers and to enter data into predefined categories for regulatory compliance, signed statistical reports and tracking of income data as it pertains to the program.

Provides administrative support including typing/word processing, mail preparation, copying, distribution, telephone calls, and monitor staff to child ratios, conduct hourly accountability, complete USDA paperwork, maintain medication documents, administer medication and prescribed and provide customer service support.

Using office automation equipment and word processing software, prepares a variety of correspondence, memorandums, briefings and Daily Activity and other reports required for day-to·day operations.

Refers to agency regulations, flip charts, dictionaries, and other typical office reference materials to ensure proper format, grammatical accuracy, and correct spelling.

Maintains records, files, statistical data, and suspense systems IAW regulatory requirements and disposition schedules.

Prepares invoices, supply and equipment requests.

Uses e-mail to send and retrieve messages.

Understands and articulates policies relating to patron fees, waiting lists and program events, and registers patrons appropriately.

Communicate with enrollment clerks to track program vacancies and occupancy rates as required.

Ensures risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.) are followed.

Monitors supplies and resources.

Maintains time and attendance cards.

Performs other related duties as required.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12815734 Requirements Conditions of Employment Qualifications Who May Apply: Open to everyone.

Applicants will be categorized by preference(s) and/or priority consideration eligibilities.

An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/07/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience: Must be at least 18 years of age, hold a high school diploma (or equivalent) and must speak, read, and write English.

Applicant must have experience in responsible clerical or office work in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position.

Possess the ability to communicate effectively orally and in writing.

Skill in operating a manual or electric typewriter and current automation system and software (Microsoft Windows, Word, Power Point, Excel) required.

Must be able to type 40 wpm.

Experience which has demonstrated arithmetic aptitude and ability, accuracy and attention to detail; responsible experience in the receipt, disbursement, examination, deposit, custody, or other processing of cash and cash items.

Must satisfactorily complete Tl background, State Criminal History Repository Check (SCHRC), and Installation Records Check (IRC).

Must satisfactorily complete a pre-employment physical and maintain current immunizations.

You will be evaluated on the basis of your level of competency in the following areas: Education Some federal jobs allow you to substitute your education for the required experience in order to qualify.

This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.

It is your responsibility to provide such evidence when applying.

Additional Information Individual must fully meet qualification/eligibility/background requirements for this position.

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.

Male applicants born after December 31, 1959 must be registered for Selective Service.

Direct deposit is required.

Satisfactorily complete an employment verification (E-Verify) check.

A probationary period may be required.

Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).

Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.

Multiple positions may be filled from this job opportunity announcement.

And additional selections may also be made from this job opportunity announcement.

Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.

This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

This position is included in a bargaining unit.

Union Name USAF Academy and Local 1867or Chapter Name 71.

Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation.

Please contact the servicing HR Office with any questions.

Required Skill Profession

Other General