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Operations Engineer II Job Opening In Charlotte – Now Hiring isolved


Job description

Summary/objective: The Operations Engineer II role oversees maintenance, hardware and software upgrades, and repairs of network issues, and infrastructure, including cloud and on-prem hosted environments.

Candidates will provide creative solutions in close collaboration with key business & technology partners, develop and implement new processes to prevent future maintenance needs, and employ continual improvement processes to identify areas of improvement and streamlining.

A vital technical position, and our ideal candidate has at least three years of professional experience in a role related to information technology and operations.

Candidates should have experience with ITIL / ITSM servicing and understand the tiered servicing, support, and delivery methodologies.

Core Job Duties:

  • Delivery and Implementation Support across multiple on-prem and cloud environments
  • Have ITIL / ITSM servicing process experience
  • Develop and provide technical review of proposed design and architectural solutions
  • Implement and support Cloud compute Infrastructure (including installation, configuration, upgrade, patching, and maintenance & monitoring)
  • Analyzes, defines, and documents requirements for data, workflow, logical processes, cloud hosting, hardware and operating system environment, interfaces with other systems, internal and external checks, controls, and outputs using standard development methodology
  • Evaluates compliance with the organization's technology standards
  • Support, document, and execute on migrations and upgrades in support of platform asset lifecycle management
  • Assist in scoping, simulating, and performing disaster recovery-related exercises
  • Create and maintain appropriate documentation to ensure others can successfully support customer infrastructures
  • Participate in team cross-training, knowledge transfer and best practice dissemination
  • Serve as an escalation point for technical problems in a tiered support setting
  • Troubleshoot difficult problems and recommend appropriate actions, enlisting peer and vendor support as needed
  • Aid cross-functional support of Azure, AWS, Linux, and other technologies for performance troubleshooting and optimization
  • Demonstrate an ability to communicate to both the technical and management teams in an effective manner
  • Provide current state analysis and future state recommendations of customer technical environment
    Managing multisite network technologies (Router, Firewall, Switch and Load Balancer technologies)
  • Data Protection (Configuration, Datasets, Schedules, and Retention Policies)
  • Storage (Storage Architecture, Capacity Management, Change and Configuration Management)
  • Job Complexity

    A seasoned, experienced professional with a full understanding of area of specialization.

    Emerging understanding of broader organizational context and goals.

    Resolves a wide range of issues in creative ways.

    Interaction

    Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

    Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

    Networks with senior internal and external personnel in own area of expertise.

    Supervision

    Normally receives little instruction on day-to-day work, general instructions on new assignments.

    Minimum Qualifications

    Expert knowledge and experience administering servers in domain environment including installing, troubleshooting, and configuring DNS, DHCP, IIS, Group Policy, User/Group administration, auditing event logs.

    MCTS or MCITP Certification a plus.

    Experience with VMware and vSphere Infrastructure, solid understanding of virtualization concepts.
    Knowledge and experience with Windows 10, Server 2012R2/16, Microsoft Office, Exchange

    Strong attention to detail and strong problem-solving skills.

    Additional Preferred Qualifications

    Bachelor's Degree (BS) in computer science and/or related experience

    5-7 years of experience

    • Network administration experience (LAN/WAN connectivity, network architecture, network security concepts, firewall administration, remote connectivity (VPN), subnetting, wireless networking, managed switches, QoS, VLANs, TCP/IP concepts).

    Experience with MS SQL Server administration and SQL language a plus.

    Experience with network and systems monitoring tools such as Solarwinds a plus.

    Experience with Linux a plus.

    Experience with cloud-based backup methods and tools.

    SAN technology experience, iscsi and fc knowledge.

    Experience working with third party hosting services

    Customer service focus and communication skills a must

    Ability to quickly assess problems and execute a viable plan of action

    Strong communication skills (oral and written) required

    Physical Demands: Prolonged periods of sitting at a desk and working on a computer.

    Must be able to lift up to 15 pounds.

    Work Authorization: Employee must be legally authorized to work in the United States.

    FLSA Classification Exempt
    Location: Office/Hybrid/Remote

    About isolved
    isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology.

    Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk.

    Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions.

    No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow.

    For more information, visit www.isolvedhcm.com.


    isolved is an equal opportunity employer.

    All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

    isolved is a progressive and open-minded meritocracy.

    If you are smart and good at what you do, come as you are.

    Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience.

    Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

    #IND

    Required Skill Profession

    Engineers


    • Job Details

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    Unlock Your Operations Engineer Potential: Insight & Career Growth Guide


    Real-time Operations Engineer Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Operations Engineer in Charlotte, United States, highlighting market share and opportunities for professionals in Operations Engineer roles.

    205258 Jobs in United States
    205258
    1715 Jobs in Charlotte
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    Download Operations Engineer Jobs Trends in Charlotte and United States

    Are You Looking for Operations Engineer II Job?

    Great news! is currently hiring and seeking a Operations Engineer II to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at isolved adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Operations Engineer II Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Charlotte. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Operations Engineer II?

    Key qualifications for Operations Engineer II typically include Engineers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Operations Engineer II Job Success

    isolved interview tips for Operations Engineer II

    Here are some tips to help you prepare for and ace your Operations Engineer II job interview:

    Before the Interview:

    Research: Learn about the isolved's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

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    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the isolved's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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